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Customer Care Agent - Danish Speaker (starts November)

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent Danish
  • Good English for internal tools and written documentation
  • Attention to detail and accurate record keeping
  • Basic computer skills and confidence with web-based tools

Responsibilities

  • Pass recurring issues to your team leader so they can be fixed at source
  • Suggest improvements that reduce repeat contacts
  • Explain step-by-step solutions in clear, simple language
  • Follow up on open cases so that customers are not left waiting

Key facts

Hard skills

Other skills

  • Communication
  • Detail Oriented
  • Computer Literacy
  • Patience
  • Problem Solving

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

A team in Athens is looking for Danish speakers to join its customer operation. Start date: 2 November 2026.

Most of your day is spent listening, understanding the issue and explaining the next step. The role rewards patience, clear language and a calm tone, even when someone is frustrated.

Your Responsibilities:

  • Pass recurring issues to your team leader so they can be fixed at source
  • Suggest improvements that reduce repeat contacts
  • Explain step-by-step solutions in clear, simple language
  • Follow up on open cases so that customers are not left waiting

Requirements:

  • Fluent Danish
  • Good English for internal tools and written documentation
  • Clear, professional written and spoken communication
  • Attention to detail and accurate record keeping
  • Basic computer skills and confidence with web-based tools
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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