Customer Support Agent - Danish Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Customers who contact us in Danish rely on our team in Athens, and this role helps us look after them. Start date: 17 November 2026.

Customers often say thank you when a problem is finally solved, and that is a big part of the job. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

• Support new colleagues by sharing practical tips from your cases
• Pass recurring issues to your team leader so they can be fixed at source
• Track your own quality scores and act on the feedback
• Answer questions about products, orders and accounts

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Basic computer skills and confidence with web-based tools
• Willingness to work the shift pattern set for the team
• Attention to detail and accurate record keeping
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Send your application through the button on this page, and we will contact you about what happens next.