Customer Service Agent - Dutch Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Are you a fluent Dutch speaker looking for your next step in Athens? Start date: 2 November 2026.

You will work across phone, email and chat, so flexibility is part of the job. The role rewards patience, clear language and a calm tone, even when someone is frustrated.

Your Responsibilities:

• Pass recurring issues to your team leader so they can be fixed at source
• Follow up on open cases so that customers are not left waiting
• Track your own quality scores and act on the feedback
• Answer questions about products, orders and accounts

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Willingness to work the shift pattern set for the team
• Patience and a helpful manner, even in difficult conversations
• Comfortable learning new internal systems quickly
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

If this sounds like the right role for you, apply below and ask anything you need to know along the way.