Customer Service Agent - Dutch Speaker (Remote) (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Dutch customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 6 November 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Most of your day is spent listening, understanding the issue and explaining the next step.

Your Responsibilities:

• Meet the quality and response standards the team sets
• Suggest improvements that reduce repeat contacts
• Answer questions about products, orders and accounts
• Handle billing and account questions with care and accuracy

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Comfortable learning new internal systems quickly
• Basic computer skills and confidence with web-based tools
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Ready to take the next step? Apply below and a member of our team will be in touch.