Logo for Savior Artigos Texteis Lda

カスタマーサービスアドバイザー - 日本語話者向け

Role overview

Qualifications

  • Fluent in Japanese
  • Good command of English for internal tools and document creation
  • Clear and professional writing and speaking skills
  • Basic computer skills and confidence in using web-based tools

Responsibilities

  • Check your own quality score and use feedback to improve
  • Keep case records accurate and up to date
  • Respond calmly and politely to dissatisfied customers
  • Resolve everyday issues without unnecessary transfers

Key facts

Hard skills

Other skills

  • Non-Verbal Communication
  • Computer Literacy
  • Social Skills
  • Organizational Skills

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

勤務地: アテネ, ギリシャ
勤務形態:リモート
勤務時間:1日8時間、週5日勤務

日本語を流暢に話し、人と関わることが好きな方にとって、アテネ でのこの仕事は良い選択肢になるでしょう。 開始日:10 11月 2026

製品、注文、アカウントに関する質問が途切れず届くことが予想されます。 短く親しみやすい返信から、段階を追った詳しい説明まで、相手に合わせて言葉づかいを調整していただきます。

主な業務:

  • ご自身の品質スコアを確認し、フィードバックを改善につなげること
  • 案件記録を正確かつ最新の状態に保つこと
  • 不満を抱えるお客様にも冷静かつ丁寧に対応すること
  • 不必要な転送をせず、日常的な問題を解決すること

応募要件:

  • 日本語が流暢な方
  • 社内ツールおよび文書作成のための良好な英語力
  • 明確でプロフェッショナルな文章力と話す力
  • 複数の案件を同時に扱っても整理された状態を保てること
  • 基本的なパソコンスキルと、Webベースのツールを使いこなす自信
  • リモートワークに適した静かな作業環境と安定したインターネット環境
  • ギリシャ で就労可能な方(EU市民権、有効な就労許可、または難民保護証明書をお持ちの方)

ご興味はありますか? 下記で応募書類をご提出ください。採用担当チームより、まもなくご連絡いたします。

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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