Logo for Savior Artigos Texteis Lda

German-Speaking Customer Service Agent – Relocate to Thessaloniki, Greece

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Native or C1+ level German
  • B2+ level English
  • Excellent written communication skills
  • Good PC knowledge, including Windows

Responsibilities

  • Support customers in German and English by phone, email and messaging
  • Help with accounts, existing reservations, payments and complaints
  • Handle cancellation and modification requests
  • Process refunds and resolve customer concerns

Key facts

Hard skills

Other skills

  • Customer Service
  • Hospitality
  • Multitasking
  • Physical Flexibility
  • Problem Solving

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Do you enjoy helping people and love the world of travel? Join an international customer service team supporting one of the world's leading online travel platforms. You will be the first point of contact for German-speaking travellers and accommodation partners, helping millions of people enjoy smooth, stress-free trips. You will live in Thessaloniki, a vibrant Greek city known for its rich history, lively culture and seaside lifestyle.

No previous experience is needed. If you have a background in customer service, call centres or hospitality, that's a plus.

Key Responsibilities

  • Support customers in German and English by phone, email and messaging
  • Help with accounts, existing reservations, payments and complaints
  • Handle cancellation and modification requests
  • Process refunds and resolve customer concerns
  • Support accommodation partners with their online account questions
  • Manage customer reviews and provide information as requested

Requirements

  • Native or C1+ level German
  • B2+ level English, used for training, overflow support, systems and internal communication
  • Excellent written communication skills
  • Good PC knowledge, including Windows, basic troubleshooting and keyboard shortcuts
  • Strong multitasking abilities
  • Eligible to work in the EU: EU citizenship, a valid work permit card, or a refugee Certificate of Protection
  • Flexibility to work rotating shifts, including occasional weekends and bank holidays

What We Offer

  • Competitive monthly salary plus a performance-based productivity bonus
  • Monthly meal allowance
  • Relocation support to Greece
  • 3-week paid intensive training in English, followed by a 9-week supported learning period
  • Work from home anywhere in Greece
  • Possibility of contract extension
  • An international, multicultural work environment covering both customer and partner support

Working Hours

  • Monday to Friday, with occasional weekend shifts

Contract

  • 8-month fixed-term contract, with potential for extension

Ready to start your journey in Greece? Apply now, and our recruitment team will contact you about the next steps.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Customer Service Agent Related jobs

Europe

Other jobs at Savior Artigos Texteis Lda

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.

  • remote jobs
  • German-Speaking Customer Service Agent – Relocate to Thessaloniki, Greece