Logo for Savior Artigos Texteis Lda

Spanish-Speaking Customer Advisor –GREECE

Role overview

Qualifications

  • Native or fluent Spanish (C1/C2), essential
  • Fluent English
  • 0–2 years of experience in customer service, retail, hospitality or any client-facing role
  • Clear, empathetic and professional communication

Responsibilities

  • Handle inbound customer enquiries in Spanish by phone, email and live chat
  • Resolve issues, provide accurate information and escalate cases where needed
  • Record all interactions accurately in the CRM system
  • Deliver a consistently professional, high-quality customer experience

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Teamwork
  • Empathy

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

  • Fashion, Apparel & Luxury
  • Startup
  • 11–50
Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

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Job description

About the Role
We are recruiting for a Spanish-speaking Customer Advisor to join an international customer experience team in Athens, Greece. You can work remotely, from a modern office, or a mix of both, and a full relocation package is provided to support your move.

No prior experience is required. Full paid training is provided from day one, making this an ideal starting point for a career in customer experience.

Key Responsibilities

  • Handle inbound customer enquiries in Spanish by phone, email and live chat
  • Resolve issues, provide accurate information and escalate cases where needed
  • Record all interactions accurately in the CRM system
  • Deliver a consistently professional, high-quality customer experience
  • Work with your team to meet and exceed customer satisfaction targets

Requirements

  • Native or fluent Spanish (C1/C2), essential
  • Fluent English (team working language)
  • 0–2 years of experience in customer service, retail, hospitality or any client-facing role (entry-level candidates welcome)
  • Clear, empathetic and professional communication
  • Able to work independently remotely and within an office team
  • Positive, solution-focused attitude
  • EU work authorisation, or eligibility for visa sponsorship

What's on Offer

  • Full relocation package: flights, accommodation support and settling-in assistance
  • Flexible work model: remote, on-site or hybrid
  • Competitive salary plus performance bonuses
  • Paid annual leave plus Greek public holidays
  • Structured onboarding and ongoing training
  • Multicultural, international team
  • Clear career progression paths

Why Athens?
Athens combines rich history, Mediterranean weather, excellent food and a fast-growing international tech and customer experience sector. The relocation support takes care of the logistics, so you can focus on settling in.

Apply Now
If you are a Spanish speaker ready to start your customer experience career in Athens, apply today. 

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