Customer Care Agent - Danish Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are building a Danish-speaking team in Athens, and we want people who enjoy helping others. Start date: 19 October 2026.

Some days bring quick, simple requests, and others need careful investigation and patient follow-up. Every case you close moves a customer closer to a clear answer.

Your Responsibilities:

• Keep case records accurate and up to date
• Track your own quality scores and act on the feedback
• Explain step-by-step solutions in clear, simple language
• Suggest improvements that reduce repeat contacts

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Comfortable learning new internal systems quickly
• Basic computer skills and confidence with web-based tools
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply through this page and we will share the full details with you during the first conversation.