Logo for Savior Artigos Texteis Lda

Customer Support Agent - Dutch Speaker (starts October)

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent Dutch
  • Good English for internal tools and written documentation
  • Willingness to work the shift pattern set for the team
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Responsibilities

  • Follow up on open cases so that customers are not left waiting
  • Support new colleagues by sharing practical tips from your cases
  • Keep case records accurate and up to date
  • Keep customers informed about timescales and next steps

Key facts

Hard skills

Other skills

  • Communication
  • Patience
  • Detail Oriented
  • Team Management
  • Learning Agility

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

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Job description

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Join a Dutch-speaking team in Athens that is known for clear answers and fair, fast resolutions. Start date: 21 October 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Clear notes and a steady pace help the whole team deliver consistent answers.

Your Responsibilities:

  • Follow up on open cases so that customers are not left waiting
  • Support new colleagues by sharing practical tips from your cases
  • Keep case records accurate and up to date
  • Keep customers informed about timescales and next steps

Requirements:

  • Fluent Dutch
  • Good English for internal tools and written documentation
  • Willingness to work the shift pattern set for the team
  • Clear, professional written and spoken communication
  • Comfortable learning new internal systems quickly
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Interested? Submit your application below and our recruitment team will get back to you shortly.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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