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Customer Support Representative - German Speaker

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent German
  • Good English for internal tools and written documentation
  • Willingness to work the shift pattern set for the team
  • Attention to detail and accurate record keeping

Responsibilities

  • Support new colleagues by sharing practical tips from your cases
  • Follow up on open cases so that customers are not left waiting
  • Resolve everyday issues without unnecessary transfers
  • Explain step-by-step solutions in clear, simple language

Key facts

Hard skills

Other skills

  • Problem Solving
  • Detail Oriented
  • Patience
  • Communication
  • Teamwork

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Join a German-speaking team in Athens that is known for clear answers and fair, fast resolutions. Start date: 2 November 2026.

Expect a steady flow of questions about products, orders and accounts. You will learn the product quickly, and your knowledge will grow with every case you handle.

Your Responsibilities:

  • Support new colleagues by sharing practical tips from your cases
  • Follow up on open cases so that customers are not left waiting
  • Resolve everyday issues without unnecessary transfers
  • Explain step-by-step solutions in clear, simple language

Requirements:

  • Fluent German
  • Good English for internal tools and written documentation
  • Willingness to work the shift pattern set for the team
  • Attention to detail and accurate record keeping
  • Patience and a helpful manner, even in difficult conversations
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Everyone is welcome to apply, as we focus on skills and motivation. Apply below to get started.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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