Customer Service Representative - Dutch Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Dutch customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 2 November 2026.

Customers often say thank you when a problem is finally solved, and that is a big part of the job. Every case you close moves a customer closer to a clear answer.

Your Responsibilities:

• Keep customers informed about timescales and next steps
• Confirm each resolution with the customer before closing a case
• Handle billing and account questions with care and accuracy
• Follow up on open cases so that customers are not left waiting

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Ability to stay organised when handling several cases at once
• Comfortable learning new internal systems quickly
• Basic computer skills and confidence with web-based tools
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Send your application through the button on this page, and we will contact you about what happens next.