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Customer Service Representative - Danish Speaker (Remote)

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent Danish
  • Good English for internal tools and written documentation
  • Patience and a helpful manner, even in difficult conversations
  • Clear, professional written and spoken communication

Responsibilities

  • Recognise when a case needs escalating and hand it over with complete notes
  • Stay calm and courteous with frustrated customers
  • Explain step-by-step solutions in clear, simple language
  • Keep customers informed about timescales and next steps

Key facts

Hard skills

Other skills

  • Customer Service
  • Patience
  • Communication
  • Teamwork

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are building a Danish-speaking team in Athens, and we want people who enjoy helping others. Start date: 2 November 2026.

You will be the first person customers reach when something needs sorting out. Customers often say thank you when a problem is finally solved, and that is a big part of the job.

Your Responsibilities:

  • Recognise when a case needs escalating and hand it over with complete notes
  • Stay calm and courteous with frustrated customers
  • Explain step-by-step solutions in clear, simple language
  • Keep customers informed about timescales and next steps

Requirements:

  • Fluent Danish
  • Good English for internal tools and written documentation
  • Patience and a helpful manner, even in difficult conversations
  • Clear, professional written and spoken communication
  • Previous customer-facing experience is an advantage, though not required
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Ready to take the next step? Apply below and a member of our team will be in touch.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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