Customer Service Representative - Slovak Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are building a Slovak-speaking team in Athens, and we want people who enjoy helping others. Start date: 12 October 2026.

Colleagues share tips and approaches often, so you are never working through a difficult case alone. Most of your day is spent listening, understanding the issue and explaining the next step.

Your Responsibilities:

• Follow up on open cases so that customers are not left waiting
• Suggest improvements that reduce repeat contacts
• Recognise when a case needs escalating and hand it over with complete notes
• Confirm each resolution with the customer before closing a case

Requirements:

• Fluent Slovak
• Good English for internal tools and written documentation
• Previous customer-facing experience is an advantage, though not required
• Attention to detail and accurate record keeping
• Clear, professional written and spoken communication
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply with the button on this page and our recruitment team will reply with the next steps.