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Technical Writer IV

Mindlance

Role overview

Qualifications

  • Experience documenting Identity and Access Management (IAM), cybersecurity, or information security programs.
  • Proven experience creating documentation for both technical and non-technical audiences.
  • Ability to simplify complex technical concepts into clear business language.
  • Familiarity with modern authentication and authorization concepts.

Responsibilities

  • Create documentation for identity and access management systems.
  • Translate technical discussions into clear guidance for employees.
  • Ensure clarity and simplicity in documentation to improve workforce experiences.
  • Document authentication standards and protocols.

Key facts

Hard skills

Other skills

  • Governance
  • Communication
  • Curiosity
  • Empathy

About the company

Mindlance logo

Mindlance

Staffing & Recruiting

Founded in 1999, Mindlance is one of the largest diversity-owned staffing firms in the US and has been on SIA’s list of Fastest Growing US Staffing Firms for 10 years. Mindlance has also been recognized as one of the consistently best performing partners to industry-leading MSP programs including Allegis, Kelly, TAPFIN, PROUnlimited, Pontoon, GRI, WorkforceLogiq and Agile-1.What started with contingent staffing has developed to a comprehensive portfolio of workforce solutions. Along with industry specific, talent-centric staffing across a range of specializations- Technology, Engineering, Scientific, Clinical Research, Digital, Creative, Marketing, Profession, Mindlance provides Managed Recruitment services- RPO and Direct + Diverse Sourcing, and Pay+ Services- EoR/Payroll, IC Compliance and AoR.Mindlance is also generating alternative talent pipelines that prioritize diversity through three Diverse Talent Acceleration offerings: (1) RebootTalent, a diverse returning talent acceleration service (2) Mindlance Diversphere, a private diverse talent pool aggregated from a network of diversity partnerships and (3) Quintrix Solutions, an upskilling recruit-train-deploy service.With a year-over-year growth rate of 20% and an annual revenue of over $400 million and growing, the Mindlance story is one of calculable achievement, made meaningful by the commitment to grow a mindful way that creates balance in the work and societal ecosystem.Visit www.mindlance.com to learn more about us and our latest job openings.STAFFING INDUSTRY ANALYSTS RECOGNITIONS:Fastest Growing U.S. Staffing Firms (2022, 2021, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011)Largest U.S. Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015)Largest Diversity-Owned U.S. Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015)Largest IT Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017)Largest Clinical & Scientific Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017)

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description


Top Must-Have Skillsets Experience documenting Identity and Access Management (IAM), cybersecurity, or information security programs.

Proven experience creating documentation for both technical and non-technical audiences.
Ability to simplify complex technical concepts into clear business language
Familiarity with modern authentication and authorization concepts
Working knowledge of authentication standards and protocols such as:
o SAML
o OAuth
o OpenID Connect (OIDC)
o SCIM
o FIDO2 / Passkeys
o Kerberos
o Federation services

Nice-to-Have Skillsets Familiarity with transportation sector specific regulatory and compliance requirements
Experience documenting Microsoft Entra, Duo, Okta, Ping Identity, ForgeRock, SailPoint, or similar identity platforms.
Experience supporting identity governance, access certification, privileged access, or workforce MFA programs.
Experience creating learning content and end-user adoption materials

The ideal candidate combines the curiosity of a journalist, the precision of a technical engineer, and the empathy of a user-experience professional. They can comfortably facilitate a discussion with identity architects about SAML assertions and adaptive authentication controls, then immediately translate that conversation into clear, concise guidance that any employee can understand and follow. They are passionate about cybersecurity, documentation excellence, knowledge sharing, and improving workforce experiences through clarity and simplicity.


EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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