This is a remote position.
As a
Logistics Coordinator, you will play a crucial role in ensuring we exceed our client’s KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers.
What does a day in the life of a Logistics Coordinator look like?
• Building and maintaining relationships with partner carriers
• Monitor loading, unloading and appointments – follow up with customers
regarding delays, missed appointments and late arrivals
• Identifying potential problems before they occur
• Ensuring that any problems such as delays, accidents, etc., are
communicated immediately to our Account Operations and Carrier Sales
Teams
• Demonstrates professionalism, positive attitude, and exceptional
telephone etiquette.
• Assist other team members when required.
Requirements
If you have the following requirements, you can apply now!
- You are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality.
- You love getting to know people and building lasting relationships.
- You display empathy when dealing with client challenges and use emotional intelligence to guide your interactions.
- Customer service is the name of the game! You are committed to finding ways to constantly delight your clients to ensure they view the company as a valuable business partner.
- Nothing gets past you. You pay close attention to detail and ask all the right questions to find the answers you are looking for.
- When a problem comes your way – you face it head on. You look for creative ways to solve the problem and use the opportunity to learn so you can handle similar issues like a pro the next time.
- You are a sales enthusiast! While hunting for new business isn’t necessarily appealing to you, you are driven to grow the accounts you manage.
Benefits
Work from home
Schedule: Monday - Friday 8:00 AM - 5:00 PM EST
We provide you with the equipment!
