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Customer Support - German speaker in Athens (relocation & visa)

Role overview

Qualifications

  • Native German (C1-C2) speaker
  • English (B2 level)
  • Excellent communication and interpersonal skills
  • Customer-focused and a problem-solving whiz

Responsibilities

  • Provide prompt and professional support through chat, email, and calls
  • Uncover the root cause of issues and offer clear solutions
  • Share knowledge and create a collaborative learning environment

Key facts

  • Remote from: Tunisia
  • Full time
  • Customer Support Specialist
  • €12K – €13K / year
  • English, German

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Hospitality
  • Social Skills
  • Teamwork

About the company

Skillmatch logo

Skillmatch

  • Staffing & Recruiting
  • 2–10
Looking for a helping hand with finding the perfect employee(s) or team for your company? Here at Skillmatch, we understand that people are the key ingredient to a truly successful business. By connecting people with top industry experts, we help businesses succeed. We also help individuals learn skills – that will enable them to build their own thriving businesses. Our team offers high-quality services to provide the best outcomes in the recruitment and employment of personnel from a diverse set of business sectors.

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Job description

Live in Sousse and looking for relocation options?

Our Customer Support team is seeking a passionate German speaker to join us in Athens (we relocate)!

We believe in creating a supportive online community where everyone feels welcome. As a Customer Support Advisor, you'll play a key role, providing exceptional service and fostering lasting relationships with our users.

Move to Athens, Work from the comfort of your home and:

  • Be a trusted advisor, providing prompt and professional support through chat, email, and calls.
  • Be a problem-solving detective, uncovering the root cause of issues and offering clear solutions.
  • Be a team player, sharing knowledge and creating a collaborative learning environment.

Why choose us?

  • Competitive salary with performance and language bonuses (earn up to 1100 EUR per month!)
  • Meal allowance (increasing to 6 EUR after a year!)
  • Health insurance, free gym membership
  • Visa and relocation support is provided.

Who we're looking for:

  • Native German (C1-C2) speaker with English (B2 level)
  • Excellent communication and interpersonal skills
  • Customer-focused and a problem-solving whiz
  • Thrives in a fast-paced remote environment

Bonus points:

  • Experience in customer service or hospitality
  • Experience working remotely

Ready to join a thriving community that values service and a positive work environment? Apply today!

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