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Travel Industry Customer Service Career in Athens (Remote)

Skillmatch

Role overview

Qualifications

  • Fluent in German and English (C1 level)
  • High school diploma or higher education
  • Problem-solving skills and a passion for customer service
  • Ability to work independently and collaboratively

Responsibilities

  • Provide exceptional customer service to German clients over the phone
  • Assist with using the company's online booking platform
  • Troubleshoot issues and ensure customer satisfaction

Key facts

Hard skills

Microsoft Bookings

Other skills

  • Customer Service
  • Problem Solving
  • Collaboration

About the company

Skillmatch logo

Skillmatch

Human Resources Services

Looking for a helping hand with finding the perfect employee(s) or team for your company? Here at Skillmatch, we understand that people are the key ingredient to a truly successful business. By connecting people with top industry experts, we help businesses succeed. We also help individuals learn skills – that will enable them to build their own thriving businesses. Our team offers high-quality services to provide the best outcomes in the recruitment and employment of personnel from a diverse set of business sectors.

Company details

IndustryHuman Resources Services
Company size2-10

Links

Website LinkedIn See all jobs

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Job description

Calling all German speakers with a passion for helping others!

This is your chance to launch a customer service career in the exciting travel industry, while also exploring the vibrant city of Athens.

Why it's a great travel industry opportunity:

  • Live and work in Athens: Immerse yourself in the rich history and culture of Greece.
  • Remote work possible:  work from home up to 100% of the time and explore the city on your own schedule.
  • Relocation package: Get settled with 3 weeks of hotel accommodation and up to 300 euros relocation support upon arrival (if moving from abroad).

This permanent role offers you:

  • Salary & Benefits: Earn a good salary of 19,320 euros gross annually(including 14th-month pay), plus a performance bonus of up to 8% of your annual base salary, private health & life insurance, and 25 days of annual leave.
  • Schedule:  8:00 AM - 11:00 PM or 9:00 AM - 8:00 PM, Monday to Sunday.
  • Growth Opportunities: Advance your career within a thriving tech company.

The role:

  • Provide exceptional customer service to German clients over the phone.
  • Assist with using the company's online booking platform.
  • Troubleshoot issues and ensure customer satisfaction.

Requirements:

  • Fluent in German and English (C1 level).
  • High school diploma or higher education.
  • Problem-solving skills and a passion for customer service.
  • Ability to work independently and collaboratively.
  • Thrives in a fast-paced and dynamic environment.

Ready to explore Athens and launch your career? Apply now!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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