Logo for Velenosi & Meredith Consulting

Customer Service Specialist (Portuguese & English)

Role overview

Qualifications

  • Fluency in Portuguese (C2)
  • Fluency in English (C1)
  • Strong technical knowledge
  • Troubleshooting skills

Responsibilities

  • Respond to customer inquiries via phone, email, or chat.
  • Provide technical support and resolve customer concerns efficiently.
  • Maintain a high level of professionalism and ensure customer satisfaction.

Key facts

  • Remote from: Greece
  • Full time
  • Customer Support Specialist
  • EUROS 0K – EUROS 13K / year
  • English, Portuguese

Hard skills

Other skills

  • Customer Service
  • Troubleshooting (Problem Solving)
  • Technical Acumen
  • Professionalism

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

  • Staffing & Recruiting
  • 2–10
Recruiting company.

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Customer Service Specialist (Portuguese & English) 

Location: Athens, Greece
Schedule: Monday-Sunday, rotational shifts between 09:00 to 23:00
Gross Salary: 1,100 euros per month + performance bonus up to 110 euros

About the Role:

We are looking for a Customer Service Specialist fluent in Portuguese (C2) and English (C1) to provide high-quality support to customers. In this role, you will handle inquiries, troubleshoot issues, and ensure a seamless customer experience.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Provide technical support and resolve customer concerns efficiently.
  • Maintain a high level of professionalism and ensure customer satisfaction.

Requirements:

Fluency in Portuguese (C2) and English (C1)
Strong technical knowledge and troubleshooting skills

What We Offer:

Competitive gross salary: 1,100 euros per month x 14
Performance bonus up to 110 euros/ month
Relocation support available
Career growth opportunities

Visa support NOT provided

Ready to join our remote team? Apply now!

Related jobs

See all Customer Support Specialist jobs

Other jobs at Velenosi & Meredith Consulting