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Customer Service Specialist (Portuguese & English)

Role overview

Qualifications

  • Fluency in Portuguese (C2)
  • Fluency in English (C1)
  • Strong technical knowledge
  • Troubleshooting skills

Responsibilities

  • Respond to customer inquiries via phone, email, or chat.
  • Provide technical support and resolve customer concerns efficiently.
  • Maintain a high level of professionalism and ensure customer satisfaction.

Key facts

Other skills

  • Customer Service
  • Troubleshooting (Problem Solving)
  • Technical Acumen
  • Professionalism

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

Company details

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Job description

Customer Service Specialist (Portuguese & English) 

Location: Athens, Greece
Schedule: Monday-Sunday, rotational shifts between 09:00 to 23:00
Gross Salary: 1,100 euros per month + performance bonus up to 110 euros

About the Role:

We are looking for a Customer Service Specialist fluent in Portuguese (C2) and English (C1) to provide high-quality support to customers. In this role, you will handle inquiries, troubleshoot issues, and ensure a seamless customer experience.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Provide technical support and resolve customer concerns efficiently.
  • Maintain a high level of professionalism and ensure customer satisfaction.

Requirements:

Fluency in Portuguese (C2) and English (C1)
Strong technical knowledge and troubleshooting skills

What We Offer:

Competitive gross salary: 1,100 euros per month x 14
Performance bonus up to 110 euros/ month
Relocation support available
Career growth opportunities

Visa support NOT provided

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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