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Norwegian-Speaking Customer Support Specialist - Remote In Greece

Role overview

Summary

This role supports Norwegian-speaking customers by providing assistance with account management and technical issues. You will be part of an international team that serves global brands across various sectors, ensuring high-quality customer service.

Qualifications

  • Fluent/Native Norwegian (written & spoken) and intermediate English (B2)
  • Solid computer skills and comfort navigating multiple digital tools simultaneously
  • Strong communication and customer-first mindset
  • Problem-solving abilities
  • Preferred: No prior experience needed for most roles — full training is provided!

Responsibilities

  • Assist Norwegian-speaking customers via phone, chat, and email with account management, subscriptions, orders, payments, and technical troubleshooting.
  • Provide empathetic, high-quality solutions for leading global brands.
  • Document interactions accurately in standard CRM systems.
  • Escalate complex cases when needed.

Key facts

Hard skills

Other skills

  • Customer Service
  • Computer Literacy
  • Communication
  • Problem Solving

About the company

CB Talents Academy logo

CB Talents Academy

  • Vocational Training & Bootcamps
  • 2–10
CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

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Job description

Are you fluent in Norwegian and ready for a new career opportunity in sunny Greece or from the comfort of your home? Join an international team supporting global brands across streaming, e-commerce, fintech, and premium technology.

Position Overview

  • Role: Customer Support Specialist (Norwegian Speaking)
  • Location: Athens, Thessaloniki, or Chania (Crete), Greece — On-site or Remote options available
  • Language: Native or C1 Norwegian + B2 English (for training and internal tools)
  • Contract: 8-month initial contract with extension potential (Full-time & Part-time options)
  • Salary: €1,300 – €1,500 gross/month

Key Perks & Financial Incentives

  • Relocation Package: Complete relocation assistance for candidates moving from abroad or taking remote roles.
  • Monthly Performance Bonus: Up to €200 or 20% of your gross monthly salary.
  • Transportation Bonus: Up to €100/month for on-site positions.
  • Retention Bonuses: Additional one-time payouts after training completion, 6 months, and 12 months (select teams).
  • Training: Full paid training (up to 4 weeks) plus ongoing skill development.

What You Will Do

  • Assist Norwegian-speaking customers via phone, chat, and email with account management, subscriptions, orders, payments, and technical troubleshooting.
  • Provide empathetic, high-quality solutions for leading global brands.
  • Document interactions accurately in standard CRM systems and escalate complex cases when needed.

What We Look For

  • Fluent/Native Norwegian (written & spoken) and intermediate English (B2).
  • Solid computer skills and comfort navigating multiple digital tools simultaneously.
  • Strong communication, customer-first mindset, and problem-solving abilities.
  • No prior experience needed for most roles — full training is provided!

Apply today to launch your international career!

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