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Customer Support Agent with German

Role overview

Qualifications

  • C2-level fluency in German
  • C1-level English skills
  • Strong technical knowledge
  • Troubleshooting skills

Responsibilities

  • Handle customer inquiries efficiently and professionally
  • Provide technical support and resolve customer issues
  • Ensure a high level of customer satisfaction through effective communication

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Customer Service

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

Company details

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Job description

Customer Support Specialist Chania, Greece

Location: Chania, Greece 
Schedule: Monday-Friday, rotational shifts between 10:00 to 22:00
Gross Salary: 1,029 euros per month + performance bonus of up to 200 euros
Salary Increases:

  • +100 euros (gross/month) after 6 months
  • +50 euros (gross/month) after 12 months

About the Role:

We are looking for a Customer Support Specialist with C2-level proficiency in German and C1 English skills. You will provide top-level technical support and assistance to customers while working in a dynamic and international environment.

Key Responsibilities:

  • Handle customer inquiries efficiently and professionally.
  • Provide technical support and resolve customer issues.
  • Ensure a high level of customer satisfaction through effective communication.

Requirements:

C2-level fluency in German 
C1-level English skills
Strong technical knowledge and troubleshooting skills
Ability to work at or near Chania, Greece

What We Offer:

Performance bonus up to 200 euros
Accommodation options:

  • Stay in a company-paid apartment (subject to availability, excluding electricity bills) OR
  • Receive a 300 gross/month accommodation allowance
    Relocation support: Inbound flight and taxi paid by the company
  • Opportunity to work remotely from Chania, Greece
  • Career growth opportunities

Visa support NOT provided

Ready to start your journey in Greece? Apply now! ️


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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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