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Multilingual Customer Support – Relocation to Greece (m/f/d)

Role overview

Qualifications

  • Fluency in one of the languages listed (German, Dutch, Swedish, Polish)
  • Good level of English
  • Customer oriented mindset and problem solving skills
  • Willingness to work in shifts

Responsibilities

  • Handle customer inquiries via phone, email and chat
  • Support customers with questions about products, services, orders or general account topics
  • Update and maintain customer records
  • Ensure a friendly, professional and solution oriented customer experience

Key facts

  • Remote from: Greece
  • Full time
  • Customer Support Specialist
  • €14 – €20 / year
  • Dutch, German, English, Polish, Greek, Swedish

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Adaptability

About the company

Hartmann Recruitment logo

Hartmann Recruitment

  • Staffing & Recruiting
  • Small startup
  • 1–10
Hartmann Recruitment was founded in 2024 by Dennis Hartmann with a simple mission: to help people find exciting career opportunities abroad. After more than a decade of living and working internationally, Dennis knows firsthand the ups and downs of starting fresh in a new country. That's why Hartmann Recruitment is here, not just to help you land a job, but to support you every step of the way as you embark on your next big adventure.

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Job description

You’re currently working somewhere in Europe, but you can imagine more sun, stepping out of your comfort zone, and ultimately a better lifestyle?

We’re hiring Customer Service Representatives for multiple international projects across different sectors (e-commerce, tech, automotive, tourism, and more). Some roles are office-based in Athens, while selected positions also allow full remote work from the Greek mainland and the islands.

If you speak one of the following languages on a native or near native level, this could be for you:
German, Dutch, Swedish or Polish.


Your Responsibilities:

  • Handle customer inquiries via phone, email and chat

  • Support customers with questions about products, services, orders or general account topics

  • Update and maintain customer records

  • Ensure a friendly, professional and solution oriented customer experience


Your Profile:

  • Fluency in one of the languages listed above (written & spoken)

  • Good level of English

  • Customer oriented mindset and problem solving skills

  • Willingness to work in shifts (depending on project)

  • Minimum age: 18

  • Legal authorization to work within the European Union


What's in it for you:

  • Competitive base salary aligned with the local market between 1.200 – 1.700 EUR gross per month plus performance bonuses

  • Flight to Greece fully covered

  • Up to 4 weeks of free accommodation upon arrival (depending on language/project) - we will discuss every details in our first conversation

  • Support with finding long-term housing

  • Full assistance with administrative processes

  • Paid training and continuous coaching

  • International, modern work environment

  • Free Greek language courses

  • Social activities, sports events and excursions


Hiring Process:

  1. Apply online by sharing your updated CV in English and answering a few short, basic questions

  2. We will reach out to to you by mail to schedule a first information call to walk you through all important details and conditions and answer your questions

  3. After the call, you will receive an invite to an online assessment

  4. Based on your assessment results, we will together identify the most suitable project and starting date

  5. Once matched, we will start the hiring process together

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