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Senior Account Director

Role overview

Qualifications

  • 10+ years of experience in project management in healthcare communication
  • Previous experience managing HCP-facing content
  • Proven ability to manage complex, multi-stakeholder projects
  • Exceptional organizational and communication skills

Responsibilities

  • Lead the end-to-end project lifecycle, ensuring timelines and quality standards are met
  • Partner with brand and creatives to translate business objectives into clear project scopes
  • Manage the workflow of multiple projects simultaneously
  • Ensure all content meets regulatory and compliance standards

Key facts

Other skills

  • Communication
  • Problem Solving
  • Organizational Skills
  • Detail Oriented

About the company

OLIVER Agency logo

OLIVER Agency

Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 300 clients in 48 countries and counting. Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), and adidas’ off-shore hub.In 2020 we were ranked #1 in Adweek’s Fastest Growing list (US) and featured in The Drum’s Honours List of the best businesses that helped shape the year. We are part of the Inside Ideas Group (IIG), which combines specialisms from Adjust Your Set (content and culture), Dare (design, experience and engineering) and Aylesworth Fleming (property marketing). IIG joined marketing technology group, The Brandtech Group (formerly known as You & Mr Jones) in January 2019 to give their clients access to the latest marketing technology solutions. The group includes tech-driven marketing companies, 55, Mofilm, Collectively, Gravity Road, Blood and Mobkoi, and holds strategic investments in leading technology businesses including Pinterest, Niantic, AI Foundation, VidMob, Jivox, Zappar, EVRYTHNG, Automat, Blacktag and Beeswax.

Company details

Company typeLarge
Company size1001 - 5000

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Job description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role:  Senior Account Director 

Location:  Manila, Philippines

 

About the role: 

The Gen AI Content Studio (gen AI content development) is a new in-house creator team, with the role of developing content for the key brands of a global consumer health company across the consumer journey for touchpoints such as advertising, social, e-commerce, website. The team works with generative AI to produce content in-house, in contact directly with brands and marketing. This is leading a true content transformation for the client, operating in new ways, with new processes. 

We are looking for daring and bold professionals who will embrace the power of Generative AI and Talent and challenge the status quo in advertising and marketing. 

As a Project Manager within the new Gen AI Medical Communications Team, you will be instrumental in overseeing the delivery of targeted communications to healthcare professionals (HCPs), including emails, banners, and other digital assets. Your responsibilities will include managing the workflow, optimizing team capacity, and ensuring all projects meet deadlines and quality standards. You will coordinate collaboration among medical, creative to guarantee that every HCP-focused communication is executed efficiently, on time, and with precision. 

 

What you will be doing: 

  • Lead the end-to-end project lifecycle, from briefing and planning to production and delivery, ensuring timelines and quality standards are met, within the sprint formats 
  • Partner with brand and creatives to translate business objectives into clear project scopes with detailed deliverables and actionable timelines. 
  • Manage the workflow of multiple projects simultaneously, ensuring seamless coordination and best time allocation within the team, and managing delivery of final assets for final use. 
  • Build and maintain scalable tracking systems (trackers, timelines, capacity planning) to support multiple projects. 
  • Facilitate communication between teams, anticipating challenges, and proactively solving bottlenecks. 
  • Brief and coordinate medical writers, graphic designers, and delivery teams. 
  • Ensure all content meets regulatory and compliance standards (medically accurate, compliant, and on-brand). 
  • Manage and coordinate medical and regulatory review processes, ensuring timely approvals while maintaining project timelines. 
  • Contribute to continuous improvement by documenting learnings, optimizing processes, and sharing best practices across global Gen AI Content Studio teams. 
  • Lead regular updates on projects through status meetings, and follow up, manage project capacity and expectations for timelines, budgets, and scope. 

 

What you need to be great in this role: 

  • 10+ years of experience in project management in healthcare communication (agency side preferred) 
  • Previous experience managing HCPfacing content (for doctors or pharmacists) — including analysis, design, or workflow development — is preferred, even as part of broader project management experience. 
  • Proven ability to manage complex, multi-stakeholder projects in healthcare environment. 
  • Exceptional organizational and communication skills, with a proactive, solution-oriented mindset. 
  • Comfortable working in fast-paced, high-volume content environments with multiple deliverables. 
  • Scientific literacy, attention to detail, and solid understanding of the pharmaceutical regulatory environment. 
  • Experience in creative software and Gen AI applications (Canva, Jasper or other LLMs, etc.) 
  • Entrepreneurial mindset with a passion for innovation and experimentation and curiosity about how Generative AI can enhance creative workflows. 
  • English fluency required. 
  • Remote based position. 
  • Passion for and inquisitive about AI and new technologies 
  • Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17425

#LI-DB1 #LI-Remote

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.    

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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Marcus Rivera

Chief Revenue Officer

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linkedin.com/in/marcusrivera
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