Role overview

Qualifications

Strong organizational and multitasking abilities
Excellent telephone manner and communication skills
Proficiency in email communication
Previous experience in administrative or customer service

Responsibilities

Perform daily data entry and maintain accurate records.
Liaise with clients via telephone and email, providing exceptional customer service.
Keep track of tasks and assist the team in staying organized and on schedule.
Assist in junior project management tasks as needed.

Key facts

Remote from: Anywhere
Part time
Junior (1-2 years)
Admin Manager
English

Hard skills

Email Management Data Entry Telephony Business Communication Task Management Project Coordination Help Desk Support Customer Centricity

Other skills

Customer Service
Record Keeping
Scheduling
Creativity
Strategic Thinking
Innovation
Collaboration
Communication
Multitasking
Teamwork
Time Management
Proactivity
Organizational Skills
Detail Oriented

About the company

MENA Alliances

MENA Alliances is a woman-owned business dedicated to connecting global companies with highly-skilled, vetted talent from the MENA (the Middle East and North Africa) region. We source top-notch candidates for you by tapping into our rich network of the MENA region’s best tech pros. Our vetted professionals are experienced and ready to go, and training is rarely required. Ex: Software engineers, programmers, designers, translators, and more at the click of a button. Spending your childhood and youth in a refugee camp and conflict zone could lead you to believe that there is no opportunity available to you in the world. No opportunity means no hope. We wanted to change that for ambitious, talented people who have the skills but are under-employed. Scale your business by building remote teams from MENA’s ambitious top professionals. MENA Alliances Mission: Our mission is to help women and young professionals in the MENA region access the self-determination that comes with in-demand skills and career opportunities. Everyone deserves to reach their full potential, find their passion, and achieve success - no matter where in the world they live. We believe in a world where location is no longer a barrier for diligent, talented people to reach for the success they envision for their future. Our clients range from large enterprises with mega data projects to startups wanting to hire experienced developers. Our core services include: Qualified Professionals On-Demand Translation & Localization Data Labelling & Annotation Our Impact on Numbers: More than 700 jobs offered have been implemented by more than 700 professionals (primarily women and youth). More than 3000 youth and graduates have been trained on skills and tools that enable them to work online and compete in the global market. Her company has reached Global markets such as the US, UK, Swaziland, Germany, Netherlands, and the Gulf region.

Company details

Company size11 - 50

Links

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Job description

This is a remote position.

A dynamic digital agency is seeking a proactive and customer-focused Admin Assistant to support their team with daily administrative tasks and junior project management responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

Perform daily data entry and maintain accurate records.

Liaise with clients via telephone and email, providing exceptional customer service.

Keep track of tasks and assist the team in staying organized and on schedule.

Support the current Admin team with their workload.

Assist in junior project management tasks as needed.

Requirements

Strong organizational and multitasking abilities.

Excellent telephone manner and communication skills.

Proficiency in email communication.

Sharp, responsive, and customer-focused attitude.

Ability to work both independently and as part of a team.

Previous experience in administrative or customer service.

Benefits

Work in a creative and collaborative environment.

Opportunity for growth and transition to full-time based on performance.

Be part of a team that values innovation and strategic thinking.