Logo for CB Talents Academy

Norwegian Customer Expert (Remote, Greece)

CB Talents Academy

Role overview

Summary

This role is for a Norwegian Customer Expert at a company serving Norwegian-speaking customers. You will assist customers with inquiries and issues, ensuring their needs are met through effective communication and problem-solving.

Qualifications

  • Native-level or C1 Norwegian, written and spoken.
  • B2 English for training, knowledge base and internal communication.
  • Excellent communication skills, empathy and a customer-first mindset.
  • Good PC skills and the ability to multitask across several tools.
  • Preferred: Customer service experience

Responsibilities

  • Be the first point of contact for Norwegian-speaking customers and partners by phone, chat and email
  • Answer questions about accounts, subscriptions, orders, deliveries and payments, and troubleshoot products and services
  • Handle complaints and requests carefully, escalate complex cases and follow up until they're resolved
  • Document every interaction accurately in CRM systems

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Multitasking
  • Empathy

About the company

CB Talents Academy logo

CB Talents Academy

  • Vocational Training & Bootcamps
  • 2–10
CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !
See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Love helping people in Norwegian? Turn it into a career in Greece, with sun, sea and a salary to match.

Quick facts

  • Location: Athens, Thessaloniki or Chania (Crete), Greece
  • Work model: On-site or remote, depending on the opening
  • Language: Norwegian (native or C1) + English (B2)
  • Schedule: Monday to Friday, with occasional weekend shifts in some teams. Fixed day shifts or rotating shifts, depending on the team
  • Salary: 1,300 – 1,500 EUR gross/month
  • Contract: 8 months, with potential for extension
  • Relocation: Support provided for remote/abroad positions

Why Greece?
Athens and Thessaloniki are lively cities with deep history and a vibrant culture. Chania, on Crete, offers beaches, Mediterranean weather and a high quality of life. Remote options are available for selected teams.

What you'll do

  • Be the first point of contact for Norwegian-speaking customers and partners by phone, chat and email
  • Answer questions about accounts, subscriptions, orders, deliveries and payments, and troubleshoot products and services
  • Handle complaints and requests carefully, escalate complex cases and follow up until they're resolved
  • Document every interaction accurately in CRM systems

What we're looking for

  • Native-level or C1 Norwegian, written and spoken
  • B2 English for training, knowledge base and internal communication
  • Excellent communication skills, empathy and a customer-first mindset
  • Good PC skills and the ability to multitask across several tools in a fast-paced environment
  • Customer service experience is a plus, but not required

What you'll get

  • Monthly productivity bonus based on targets: up to €200 or 20% of gross salary, depending on the team
  • Transportation bonus of up to €100/month for on-site roles, proportional to on-site days after training
  • In selected teams: a one-time training completion bonus, plus one-time payments after 6 and 12 months
  • Up to 4 weeks of training and nesting before you work independently
  • Continuous refresher, upskilling and cross-skill training
  • Part-time options in selected teams

Ready to work across borders? Apply now and take the next step in Greece.

Related jobs

Logo for CB Talents Academy

Italian-Speaking Customer Expert – Work From Home Greece

CB Talents Academy · 30+ days ago

Remote from Greece · Full time

Logo for Cross Border Talents

Dutch-Speaking Customer Expert | Athens, Greece

Cross Border Talents · 30+ days ago

Remote from Greece · Full time

Logo for CB Talents Academy

Dutch-Speaking Customer Expert: Work Remotely from Greece

CB Talents Academy · 20 days ago

Remote from Europe, European Union, EMEA, Greece, Portugal, Spain, Belgium · Full time

Logo for Savior Artigos Texteis Lda

Spanish Tech & Customer Advisor Work for Global Brands in Greece

Savior Artigos Texteis Lda · 30+ days ago

Remote from Greece · Full time

Logo for CB Talents Academy

French-Speaking Customer Expert – Remote In Greece

CB Talents Academy · 30+ days ago

Remote from Europe, European Union, EMEA, Greece · Full time

See all Customer Feedback Specialist jobs

Other jobs at CB Talents Academy