Dutch-Speaking Customer Expert | Athens, Greece

Location: Athens, Greece (Piraeus – PPP2)

Languages Required: Dutch (C1) & English (B2)
Employment Type: Full-Time

Start Date: 13.07.2026

Working Schedule

• Monday to Friday
• Rotational shifts between 10:00 – 22:00

About the Role

We are looking for enthusiastic Dutch-speaking Customer Experts to join an international team in Athens, supporting customers of a globally recognized technology brand.

In this role, you will assist customers through phone, chat, and email, helping them with product inquiries, purchases, and after-sales support. You will play an important role in delivering a positive customer experience while working in a modern and customer-focused environment.

This opportunity is ideal for candidates looking to start or grow an international career in Greece.

Main Responsibilities

• Provide customer support via inbound phone, chat, and email
• Assist customers with product information and purchasing guidance
• Support after-sales requests, including:
  • Delivery inquiries
  • Returns and cancellations
  • General service support
• Follow internal procedures to ensure high-quality customer interactions
• Be open to cross-skilling between sales and customer service functions
• Maintain accurate customer records and case documentation

Requirements

• Fluent Dutch (C1 level)
• Good English level (B2 minimum)
• Strong communication and customer service skills
• Basic PC knowledge and familiarity with MS Office
• Typing speed of at least 25 WPM with 80% accuracy
• Familiarity with MacOS and iOS is considered an advantage
• Ability to work rotational shifts
• No previous experience required — training will be provided
• EU citizenship or a valid Greek residence/work permit is required

Training & Development

• 1-week nesting period with internal assessment
• Continuous training and weekly development sessions
• Opportunity to expand skills across sales and service support
• Exposure to exciting peak periods such as product launches and seasonal campaigns

Compensation:

• Base Salary: €1,300 gross/month × 14 salaries €18,200/year
• Performance Bonus: €250/month €3,000/year

Relocation Support (Optional):

• Full Package: Flight + Hotel stay + Real estate agency fee

• Alternative: €250 relocation allowance + real estate agency fee

What the Company Offers

• International and supportive work environment
• Career growth and upskilling opportunities
• Opportunity to work with a world-leading technology brand
• Potential part-time opportunities based on operational needs
• Modern office environment in Athens

About Athens

Athens offers a unique combination of international career opportunities, Mediterranean lifestyle, rich culture, beautiful beaches, and vibrant city life. It is an ideal destination for candidates seeking both professional growth and a high quality of life.

Recruitment Process

1. Application & CV Review
2. Language Assessment
3. Interview Process

If you are motivated, customer-oriented, and excited about building an international career in Greece, we would be happy to hear from you.