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Remote Customer Expert - Czech Speakers (P)

Role overview

Qualifications

  • Fluency in Czech and good level of English (B2)
  • Excellent communication and empathy skills
  • Sales experience in consumer products/services (a plus)
  • Strong technical research and troubleshooting skills

Responsibilities

  • Handle inbound calls from customers with technical questions about mobile devices, computers, and online accounts
  • Follow proven diagnostic procedures to resolve common issues quickly and efficiently
  • Turn every customer into a happy customer
  • Share ideas, learn from colleagues, and thrive in a collaborative environment

Key facts

  • Remote from: Greece
  • Full time
  • Customer Feedback Specialist
  • Czech, Greek, English

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Sales
  • Communication
  • Empathy
  • Internet Research

About the company

Global People Sphere logo

Global People Sphere

Human Resources Services

Empowering Organizations through Scalable People Solutions

Company details

IndustryHuman Resources Services
Company size1 - 10

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Job description

Are you ready to take your language skills and tech passion to the next level? Join our Customer Experts Team and work in the sun-soaked paradise of Greece, supporting millions of users of the worlds leading tech products!

If you speak Czech fluently and dream of a career in consumer electronics, computers, software, and online platforms, this is your chance to join a dynamic, supportive team where every day is an opportunity to grow. 

What You´ll Do:

As a Customer Expert, you´ll:

  • Handle inbound calls from customers with technical questions about mobile devices, computers, and online accounts. 

  • Follow proven diagnostic procedures to resolve common issues quickly and efficiently.

  • Turn every customer into a happy customer!

  • Share ideas, learn from colleagues, and thrive in a collaborative environment.

  • Enjoy life in beautiful Greece while building your career.

What You Bring:

  • Fluency in Czech (essential) and good level of English (B2)

  • Excellent communication and empathy skills

  • Sales experience in consumer products/services (a plus)

  • Strong technical research and troubleshooting skills

  • Advanced internet research skills

  • Positive, adventurous, and eager-to-learn attitude – ready to soak up knowledge like a sponge

What We Offer:

  • Relocation support (within EU): Flight tickets, hotel accommodation, and help finding your new home – all covered by us

  • Competitive salary + 2 extra annual bonuses

  • Remote work available 

  • Monday-Friday shift
  • Health care benefits & exclusive discounts

  • Full training from certified instructors

  • Opportunities for career growth and professional development

  • Special events, community initiatives, and social gatherings

  • Free online Greek language courses

  • Friendly and supportive work environment with relaxing break areas

If you´re ready to combine your Czech language skills, tech interest, and adventurous spirit in a role thats fun, challenging, and rewarding, we want to hear from you!

Apply now and start your journey in Greece with us!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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