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Dutch-Speaking Customer Expert: Work Remotely from Greece

Role overview

Qualifications

  • C1 Dutch
  • English at B2 level
  • Good problem-solving skills
  • Creative approach

Responsibilities

  • Be the first point of contact for customers and partners via phone, chat, and email
  • Handle after-sales topics: order status, product details, invoicing, and complaints
  • Work with a range of internal and external tools to find fast, accurate solutions
  • Take on escalated cases and turn them into satisfied customers

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Creativity

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

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Job description

Turn your Dutch into a new life abroad.

Our client, a leading e-commerce company, is looking for native-level Dutch speakers to join its customer support team. No customer service experience needed. You get full training, a relocation package, and a clear path to grow.

What you'll do

  • Be the first point of contact for customers and partners via phone, chat, and email
  • Handle after-sales topics: order status, product details, invoicing, and complaints
  • Work with a range of internal and external tools to find fast, accurate solutions
  • Take on escalated cases and turn them into satisfied customers
  • Grow into roles such as mentor, trainer, or Quality Assurance specialist

What we're looking for

  • C1 Dutch
  • English at B2 level (used for training)
  • Good problem-solving skills and a creative approach
  • Experience in sales or a customer-facing role is a plus, but not required

What's in it for you

Compensation

  • €1,300 gross/month × 14 salaries
  • Productivity bonus of up to 15% of your gross salary, based on target achievement
  • €450 gross bonus after completing your training
  • €450 gross loyalty bonus after 12 months

Relocation support

  • Flight reimbursement from anywhere in Europe
  • 21 days of hotel accommodation on arrival
  • Free assistance from a housing agency to find long-term accommodation

Career growth

  • Paid training from day one
  • Cross-skilling across phone, chat, and email
  • Progression paths into mentor, trainer, and QA roles

The details

  • Work model: Remote from Greece
  • Schedule: Monday to Friday, rotating shifts between 07:00 and 23:00, with occasional weekends

Ready to make the move? Apply now and join us across borders.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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