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Spanish-Speaking Customer Support – Sales Focus | Remote in Greece

Role overview

Qualifications

  • Native or C2-level Spanish
  • Good English level (B2 minimum)
  • Strong communication and interpersonal skills
  • Customer-oriented and sales-focused mindset

Responsibilities

  • Provide customer support and product guidance via phone
  • Assist customers with inquiries and technical/product-related questions
  • Identify customer needs and recommend suitable products or upgrades
  • Turn support interactions into sales opportunities through consultative selling

Key facts

Other skills

  • Sales
  • Communication
  • Social Skills
  • Customer Service
  • Problem Solving
  • Teamwork
  • Time Management

About the company

Cross Border Talents logo

Cross Border Talents

CBTalents specializes in linking multilingual professionals with rewarding career opportunities. Our goal is to connect talented individuals with employers, promoting inclusive workplaces and aiding career development. We are committed to ensuring everyone has the opportunity to thrive by making the job market more accessible, ethical, and supportive for all.

Company details

Company size1 - 10

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Job description

Location: Work from Home in Greece

Training: Fully Remote
Languages Required: Spanish (C2/Native) & English (B2)
Employment Type: Full-Time

About the Role

We are looking for motivated Spanish-speaking professionals to join an international Customer Support & Phone Sales team representing a globally recognized technology brand.

In this role, you will support customers via phone while identifying sales opportunities and recommending suitable products or upgrades based on customer needs. You will combine customer service excellence with a consultative sales approach in a fast-paced and dynamic environment.

This is an excellent opportunity for candidates looking to work remotely from Greece while developing an international career in customer support and sales.

Main Responsibilities

  • Provide customer support and product guidance via phone
  • Assist customers with inquiries and technical/product-related questions
  • Identify customer needs and recommend suitable products or upgrades
  • Turn support interactions into sales opportunities through consultative selling
  • Ensure a high level of customer satisfaction and loyalty
  • Use internal systems and tools to support customers efficiently
  • Collaborate with internal teams to resolve customer issues
  • Maintain accurate documentation of customer interactions

Requirements

  • Native or C2-level Spanish
  • Good English level (B2 minimum)
  • Strong communication and interpersonal skills
  • Customer-oriented and sales-focused mindset
  • Ability to work in a fast-paced environment
  • Previous experience in customer service or sales is considered an advantage
  • Availability to work rotational shifts Monday to Sunday between 10:00 – 21:00
  • EU citizenship or a valid Greek residence/work permit is required

Salary & Bonus

  • €1,045 gross/month (14 salaries per year)
  • €250 monthly performance bonus
  • Stable full-time employment

Training & Work Setup

  • Fully paid remote training (3 weeks)
  • Training start date: 06 July
  • All necessary equipment provided, including router
  • Remote work from anywhere within Greece

Benefits & Perks

  • Private healthcare plan
  • Employee discounts across various brands and services
  • Career growth and upskilling opportunities
  • Continuous training from certified instructors
  • Participation in community and CSR activities
  • Free online Greek language courses
  • Optional access to modern office facilities for networking or hybrid work
  • Inclusive and international work environment

Relocation Support

Candidates relocating to Greece may choose between:

  • Flight ticket + hotel accommodation + agency fee fully covered
    or
  • €250 relocation allowance + agency fee covered

Recruitment Process

  1. Application & CV Review
  2. Online Language Assessment
  3. Final Client Interview

If you are passionate about customer service, sales, and international career opportunities, we would be happy to hear from you.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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