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Italian CS Remote Greece

Role overview

Qualifications

  • Fluency in Italian (C2 level) – written and spoken
  • Solid English (B2 level) to navigate training and internal tools
  • Strong communication and active listening skills
  • EU passport or valid work permit for Greece

Responsibilities

  • Be the first point of contact for customers of a world-renowned consumer brand
  • Handle inquiries via phone, email, or chat in Italian, providing top-tier service
  • Solve problems and ensure customer satisfaction with empathy and efficiency
  • Collaborate with internal teams to resolve issues quickly

Key facts

  • Remote from: Greece
  • Full time
  • Italian, Greek, English

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Active Listening
  • Teamwork

About the company

Cross Border Talents logo

Cross Border Talents

Staffing & Recruiting

CBTalents specializes in linking multilingual professionals with rewarding career opportunities. Our goal is to connect talented individuals with employers, promoting inclusive workplaces and aiding career development. We are committed to ensuring everyone has the opportunity to thrive by making the job market more accessible, ethical, and supportive for all.

Company details

IndustryStaffing & Recruiting
Company size1 - 10

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Job description

Customer Service Representative (Italian Market) – Remote in Greece

Location: Athens, Greece (Remote from anywhere in Greece)
Start Date: 29 June 2026
Languages Required: Italian (C2) & English (B2)
Industry: Global Consumer Services
Salary: €1,045/month gross + Monthly Bonus up to 10%

We’re looking for Italian-speaking Customer Service Representatives who are passionate about helping people, eager to grow professionally, and ready to relocate (with full support) to beautiful Greece. Join a Great Place to Work®-Certified company that fosters diversity, inclusion, and continuous development.

What You’ll Do

  • Be the first point of contact for customers of a world-renowned consumer brand
  • Handle inquiries via phone, email, or chat in Italian, providing top-tier service
  • Solve problems and ensure customer satisfaction with empathy and efficiency
  • Collaborate with internal teams to resolve issues quickly
  • Become a product expert through our 10-day paid training program

What You Bring

  • Fluency in Italian (C2 level) – written and spoken

  • Solid English (B2 level) to navigate training and internal tools

  • Strong communication & active listening skills

  • Team spirit and a customer-first mindset

  • EU passport or valid work permit for Greece

What’s in It for You?

Compensation & Benefits

  • Base salary: €1,045 gross/month

  • Performance bonus: Up to 10% monthly

  • Healthcare coverage & a variety of employee discounts

  • Fully paid training by certified instructors

  • Free online Greek language classes

  • Modern, state-of-the-art office spaces with relaxing break areas (if you choose to work on-site in the future)
  • Special events & CSR initiatives – we care about giving back
  • Clear career growth opportunities in a thriving global company

Relocation Support (Choose your plan)

  • All expenses covered: flight, hotel stay, and real estate agency fee.

  • €250 relocation allowance + agency fee (perfect if you already have housing).

Work Schedule & Training

  • You’ll receive your work schedule in advance

  • Remote work from anywhere in Greece

  • Fully paid training over 10 business days

Why Join Us?

Be part of a multi-cultural, inclusive, and fast-growing team where your contribution matters. You'll work for a Great Place to Work-Certified company that invests in its people and celebrates diversity at every level. Whether you're looking to kickstart your international career or take your customer service skills to the next level—this is your moment.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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