Customer Support Specialist - Danish Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Danish customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 2 November 2026.

Good customer care is what this team is known for, and you will help keep that standard high. You will handle everyday requests from start to finish and escalate only when it is genuinely needed.

Your Responsibilities:

• Use internal knowledge articles to check answers before you respond
• Handle billing and account questions with care and accuracy
• Recognise when a case needs escalating and hand it over with complete notes
• Explain step-by-step solutions in clear, simple language

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Attention to detail and accurate record keeping
• Previous customer-facing experience is an advantage, though not required
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.