Customer Support Specialist - Danish Speaker (Remote)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Good Danish and a steady, friendly manner are the foundation of this role in Athens. Start date: 21 October 2026.

Colleagues share tips and approaches often, so you are never working through a difficult case alone. You will work across phone, email and chat, so flexibility is part of the job.

Your Responsibilities:

• Stay calm and courteous with frustrated customers
• Recognise when a case needs escalating and hand it over with complete notes
• Pass recurring issues to your team leader so they can be fixed at source
• Explain step-by-step solutions in clear, simple language

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Willingness to work the shift pattern set for the team
• Comfortable learning new internal systems quickly
• Previous customer-facing experience is an advantage, though not required
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Use the Apply button on this page to start. We review applications as they arrive, so it helps to apply early.