Customer Support Specialist - Dutch Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Customers who contact us in Dutch rely on our team in Athens, and this role helps us look after them. Start date: 2 November 2026.

You will learn the product quickly, and your knowledge will grow with every case you handle. Good customer care is what this team is known for, and you will help keep that standard high.

Your Responsibilities:

• Track your own quality scores and act on the feedback
• Keep case records accurate and up to date
• Resolve everyday issues without unnecessary transfers
• Meet the quality and response standards the team sets

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Previous customer-facing experience is an advantage, though not required
• Ability to stay organised when handling several cases at once
• Willingness to work the shift pattern set for the team
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.