Customer Service Advisor - Danish Speaker (Remote)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Fluent in Danish? Our Athens operation needs people who can solve problems for customers who write or call in Danish. Start date: 19 October 2026.

Some days bring quick, simple requests, and others need careful investigation and patient follow-up. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

• Keep customers informed about timescales and next steps
• Keep case records accurate and up to date
• Handle billing and account questions with care and accuracy
• Answer questions about products, orders and accounts

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Willingness to work the shift pattern set for the team
• Previous customer-facing experience is an advantage, though not required
• Clear, professional written and spoken communication
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Use the Apply button on this page to start. We review applications as they arrive, so it helps to apply early.