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Customer Service Advisor - French Speaker

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent French
  • Good English for internal tools and written documentation
  • Previous customer-facing experience is an advantage
  • Basic computer skills and confidence with web-based tools

Responsibilities

  • Track your own quality scores and act on the feedback
  • Confirm each resolution with the customer before closing a case
  • Handle billing and account questions with care and accuracy
  • Follow up on open cases so that customers are not left waiting

Key facts

Hard skills

Other skills

  • Customer Service
  • Computer Literacy
  • Communication

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Are you a fluent French speaker looking for your next step in Athens? Start date: 19 October 2026.

Good customer care is what this team is known for, and you will help keep that standard high. You will handle everyday requests from start to finish and escalate only when it is genuinely needed.

Your Responsibilities:

  • Track your own quality scores and act on the feedback
  • Confirm each resolution with the customer before closing a case
  • Handle billing and account questions with care and accuracy
  • Follow up on open cases so that customers are not left waiting

Requirements:

  • Fluent French
  • Good English for internal tools and written documentation
  • Previous customer-facing experience is an advantage, though not required
  • Basic computer skills and confidence with web-based tools
  • Comfortable learning new internal systems quickly
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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