Logo for Savior Artigos Texteis Lda

Customer Service Representative - Dutch Speaker (starts October)

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent Dutch
  • Good English for internal tools and written documentation
  • Basic computer skills and confidence with web-based tools
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Responsibilities

  • Use internal knowledge articles to check answers before you respond
  • Meet the quality and response standards the team sets
  • Explain step-by-step solutions in clear, simple language
  • Suggest improvements that reduce repeat contacts

Key facts

Hard skills

Other skills

  • Basic Internet Skills
  • Detail Oriented
  • Problem Solving
  • Customer Service
  • Record Keeping
  • Lifelong Learning
  • Communication

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are recruiting Dutch speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 21 October 2026.

The team measures success by how well customers feel looked after, not only by how fast a case closes. You will handle everyday requests from start to finish and escalate only when it is genuinely needed.

Your Responsibilities:

  • Use internal knowledge articles to check answers before you respond
  • Meet the quality and response standards the team sets
  • Explain step-by-step solutions in clear, simple language
  • Suggest improvements that reduce repeat contacts

Requirements:

  • Fluent Dutch
  • Good English for internal tools and written documentation
  • Basic computer skills and confidence with web-based tools
  • Attention to detail and accurate record keeping
  • Comfortable learning new internal systems quickly
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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