Clerk, Supplier Maintenance (Philippines)

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Supplier Maintenance Clerk. Only candidates located in National Capital Region (NCR) in the Philippines to apply.   

Job Summary:

The Supplier Maintenance Clerk is responsible for the creation, maintenance, and validation of supplier records within the company's financial systems to ensure accurate and timely processing of supplier payments. This role serves as a key control point in maintaining supplier master data integrity by verifying information, confirming banking instructions directly with suppliers, and ensuring compliance with established procedures across multiple Carnival brands. The ideal candidate is highly detail-oriented, customer-focused, and capable of managing a high volume of requests while maintaining accuracy and confidentiality.

Essential functions:

• Create, update, and maintain supplier master records in financial systems in accordance with established policies and procedures
• Review supplier setup and change requests for completeness and accuracy
• Contact suppliers directly via phone to verify banking information and validate payment instructions
• Respond promptly and professionally to supplier inquiries regarding supplier setup, maintenance requests, and payment-related information
• Provide support to internal stakeholders by answering questions and resolving issues related to supplier records
• Ensure compliance with internal controls, fraud prevention measures, and supplier maintenance procedures
• Apply brand-specific supplier setup requirements and business rules across multiple Carnival brands
• Perform data entry with a high level of accuracy and attention to detail
• Research and resolve discrepancies, incomplete requests, and supplier data issues
• Maintain organized documentation and audit trails supporting supplier record creation and modifications
• Partner with Accounts Payable, Procurement, Treasury, and other departments to facilitate efficient supplier onboarding and maintenance processes
• Meet established service level agreements (SLAs) and productivity targets

• Identify opportunities for process improvements and contribute to operational excellence initiatives

Qualifications:

• With 1 to 3 years of experience in data entry, accounts payable, supplier maintenance, customer service, or a related administrative role
• Strong attention to detail with demonstrated ability to maintain a high degree of accuracy
• Excellent verbal and written communication skills
• Ability to communicate professionally with suppliers and internal stakeholders at all levels
• Strong organizational and time management skills
• Ability to learn, understand, and retain multiple supplier setup requirements and operating procedures
• Proficiency in Microsoft Office, particularly Outlook, Excel, and Teams
• Ability to handle sensitive supplier and banking information confidentially
• Ability to work independently while also collaborating effectively within a team environment

• Must be amenable to working hours that overlap with U.S. business hours and be flexible to support business needs across U.S. time zones

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