Event Sales & Bookings Coordinator for a Facility Management in Australia (Home Based Part Time)

• Manage event enquiries via email and appropriate phone calls.
• Respond to enquiries using approved packages, pricing and booking processes.
• Qualify enquiries by confirming the venue, event type, date and time, guest numbers and customer requirements. Follow up outstanding enquiries, quotes and booking forms.
• Follow up payments and final event information.
• Maintain accurate enquiry and booking information.
• Keep the enquiry and booking pipeline up to date. Prepare complete booking handovers for venue teams. Follow up previous enquiries and appropriate existing customers.
• Conduct targeted outbound activity to corporate groups, schools, OSHC providers, sporting clubs and other suitable organisations.
• Assist with converting enquiries into confirmed and paid bookings.
• Escalate anything unclear rather than making assumptions.

Client Information

The client is a well-established Australian company providing specialized golf management, maintenance, and consultancy services.

Must Haves

• Excellent written and spoken English.
• Very strong customer communication skills.
• Confident speaking with Australian customers by phone.
• Natural and professional email communication that does not sound scripted.
• Highly organised and accurate. Strong attention to detail.
• Comfortable with sales and customer follow-up.
• Proactive approach to following up opportunities.
• Ability to follow processes and pricing carefully.
• Good judgement around when to escalate an issue.

Nice to Haves

• Event or function bookings.
• Hospitality reservations.
• Travel or accommodation reservations.
• Customer service.
• Sales and customer engagement.
• Lead follow-up Appointment setting

Home Office Requirements

Please only apply for this role if you have the following home office requirements:

· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted.

Connect With Us

https://virtualcoworker.com.ph
https://virtualcoworker.com/our-culture
https://www.facebook.com/virtualcoworker
https://www.linkedin.com/company/virtual-coworker
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