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Order Support Specialist (Polish language)

Role overview

Qualifications

  • Flawless communication skills in Polish (C2) and English (B2)
  • A keen eye for detail and a commitment to accuracy
  • The ability to work independently and make decisions with minimal supervision
  • Strong problem-solving skills and a customer-focused approach

Responsibilities

  • Ensure a smooth online shopping experience for customers
  • Tackle complex challenges and provide exceptional customer service
  • Work effectively under pressure and meet deadlines
  • Contribute to a positive and supportive team environment

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Detail Oriented
  • Decision Making
  • Calmness Under Pressure
  • Willingness To Learn
  • Teamwork

About the company

Skillmatch logo

Skillmatch

  • Staffing & Recruiting
  • 2–10
Looking for a helping hand with finding the perfect employee(s) or team for your company? Here at Skillmatch, we understand that people are the key ingredient to a truly successful business. By connecting people with top industry experts, we help businesses succeed. We also help individuals learn skills – that will enable them to build their own thriving businesses. Our team offers high-quality services to provide the best outcomes in the recruitment and employment of personnel from a diverse set of business sectors.

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Job description

Calling all detail-oriented problem solvers!

Do you thrive in a fast-paced environment and enjoy tackling complex challenges? Are you passionate about providing exceptional customer service? If so, we want to hear from you!

Join our team as an Order Support Specialist and play a vital role in ensuring a smooth online shopping experience for our customers.

  • Live like a local - enjoy fully-equipped, company-provided accommodation for the first 14 months.
  • Schedule - we offer a 40-hour workweek with a rotational shift pattern (Monday-Sunday, 7:00 am - 12:00 am) and a generous vacation package (up to 22 days per year).
  • Competitive salary & benefits - enjoy a monthly base salary of 1040.67 EUR (including room allowance, holidays allowance, Christmas allowance, and meal allowance), 1227 EUR (if have a place to live in Portugal), private health insurance, meal card, holiday bonuses, and more!
  • Positive and supportive environment - we're a team that values camaraderie and teamwork.
  • Work remotely from continental Portugal

What we're looking for:

  • Flawless communication skills in Polish (C2) and English (B2)
  • A keen eye for detail and a commitment to accuracy
  • The ability to work independently and make decisions with minimal supervision
  • Strong problem-solving skills and a customer-focused approach
  • The ability to work effectively under pressure and meet deadlines
  • A willingness to learn and grow
  • A positive attitude and a team player spirit

Ready to take your career abroad?

Send your CV and cover letter to anastasia.boeva@cbtalents.org.

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