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Customer Expert (German-Speaking) | Fully Remote Opportunity

Role overview

Responsibilities

  • Support HUK customers by handling inquiries via phone, chat, and email
  • Deliver high-quality support
  • Resolve issues efficiently
  • Ensure a positive customer experience

Key facts

  • Remote from: Greece
  • Full time
  • Customer Feedback Specialist
  • Greek

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Teamwork

About the company

CB Talents Academy logo

CB Talents Academy

  • Vocational Training & Bootcamps
  • 2–10
CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

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Job description

We are currently hiring on behalf of our client HUK for an exciting opportunity to join their international customer experience team.

Location: Greece (Fully Remote from Greece)

Start Date: 1 June

Project: HUK

About the Role

As a Customer Expert, you will support HUK customers by handling inquiries via phone, chat, and email. Your role will focus on delivering high-quality support, resolving issues efficiently, and ensuring a positive customer experience.

You will be part of a multicultural, fast-paced, and supportive environment.

Salary & Compensation

€1,450 gross monthly base salary

14 salary payments per year, including full Christmas and vacation bonuses

Performance bonus up to 10% of monthly gross salary

Training

Fully paid training (15–30 days)

Benefits & Perks

Free Greek language lessons

Referral bonus program

Employee discounts and additional company benefits

Working Schedule

Full-time (40 hours per week)

Rotating shifts, Monday to Friday (10:00 – 18:00 EEST)

2 days off per week

Remote work within Greece

Relocation Support Includes

Flight to Greece

4 weeks hotel accommodation upon arrival

Long-term housing assistance (agency fees covered)

If you are interested or would like to apply, feel free to reach out.

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