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V102 - Legal Office Receptionist

Role overview

Qualifications

  • Experience in reception, customer service, intake coordination, or administrative support preferred
  • Ability to communicate professionally and confidently over the phone
  • Comfortable speaking with individuals discussing sensitive legal matters
  • Ability to maintain confidentiality and professionalism at all times

Responsibilities

  • Schedule consultations and appointments
  • Maintain accurate records within the CRM system
  • Deliver an outstanding client experience during every interaction
  • Answer and manage incoming phone calls professionally and efficiently

Other skills

  • Customer Service
  • Communication
  • Professionalism
  • Empathy
  • Reliability
  • Proactivity

About the company

Job Duck logo

Job Duck

Staffing & Recruiting

We help incredible people find amazing careers working from home for a United States-based business.

Company details

Company typeSME
IndustryStaffing & Recruiting
Company size201 - 500

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Job description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

We at Job Duck are looking for a professional and personable Receptionist who thrives in a client-facing environment and enjoys creating positive first impressions. In this role, you will serve as a key point of contact for prospective clients, ensuring every call is answered with warmth, empathy, and professionalism.

You will help keep daily operations running smoothly by managing communications, scheduling consultations, and supporting the intake process. The ideal candidate is comfortable handling sensitive conversations, remains calm under pressure, and is committed to providing exceptional service while contributing to a collaborative team. If you are proactive, reliable, and enjoy making a meaningful impact through client interactions, we encourage you to apply.

Compensation Range: 1,015 USD to 1,100 USD

Responsibilities include, but are not limited to:

• Schedule consultations and appointments


• Maintain accurate records within the CRM system

• Deliver an outstanding client experience during every interaction

• Answer and manage incoming phone calls professionally and efficiently

• Follow up with prospective and current clients through email communications

• Gather preliminary client information during initial conversations

Requirements:

• Experience in reception, customer service, intake coordination, or administrative support preferred

• Ability to communicate professionally and confidently over the phone

• Comfortable speaking with individuals discussing sensitive legal matters

• Ability to maintain confidentiality and professionalism at all times

Work Shift:

8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Languages:

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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