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Sales Development Representative / Cold Caller

Role overview

Qualifications

  • Proven experience in cold calling, appointment setting, or sales development is highly preferred.
  • Previous experience with B2B outbound sales or lead generation.
  • Excellent verbal communication and active listening skills.
  • Strong objection-handling, negotiation, and rapport-building abilities.

Responsibilities

  • Make 100+ outbound cold calls daily to identify, engage, and qualify potential B2B prospects.
  • Generate and schedule qualified sales opportunities for the client or sales team.
  • Maintain accurate records of all prospect interactions and activities in the CRM.
  • Send timely follow-up emails and nurture warm leads to move them through the sales pipeline.

Key facts

Other skills

  • Communication
  • Active Listening
  • Negotiation
  • Time Management
  • Organizational Skills
  • Multitasking
  • Teamwork

About the company

Best Office Staff - Recruitment logo

Best Office Staff - Recruitment

Company details

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Job description

Sales Development Representative (SDR) / Cold Caller

Are you a confident communicator who thrives on connecting with businesses and generating new opportunities? We're looking for a motivated Sales Development Representative (SDR) / Cold Caller to join our growing team. If you enjoy building relationships, overcoming objections, and exceeding targets, we'd love to hear from you.



Key Responsibilities

  • Make 100+ outbound cold calls daily to identify, engage, and qualify potential B2B prospects.
  • Generate and schedule qualified sales opportunities for the client or sales team.
  • Maintain accurate records of all prospect interactions and activities in the CRM.
  • Send timely follow-up emails and nurture warm leads to move them through the sales pipeline.
  • Utilize company-provided resources, including lead lists, call scripts, and sales tools, to maximize outreach and performance.
  • Consistently meet or exceed daily, weekly, and monthly activity and performance KPIs.



Qualifications

  • Proven experience in cold calling, appointment setting, or sales development is highly preferred.
  • Required: Previous experience with B2B outbound sales or lead generation.
  • Experience using CRM platforms (such as Salesforce, HubSpot, GoHighLevel, Zoho, or similar) is an advantage but not required.
  • Excellent verbal communication and active listening skills.
  • Strong objection-handling, negotiation, and rapport-building abilities.
  • Results-driven with a track record of meeting or exceeding performance goals.



What We're Looking For

  • Self-motivated and able to work independently in a remote environment.
  • Highly organized with excellent time management and multitasking skills.
  • Resilient, persistent, and comfortable making a high volume of outbound calls.
  • Positive attitude with a strong desire to learn and continuously improve.
  • Team player who collaborates effectively while taking ownership of individual performance.



Tech Requirements

  • Intel Core i5/Ryzen 5 processor (or higher)
  • Minimum 16GB RAM
  • Windows 11 Pro/Home (or newer)
  • Reliable high-speed internet connection (minimum 80 Mbps)
  • USB noise-canceling headset and webcam
  • Setup: Other campaigns would require Dual-monitor
  • Quiet, distraction-free workspace suitable for remote work


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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