GovOS
GovTech & Civic Tech
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Job Summary:
You’ll systematically investigate how people across Neumo actually work, document what you find, and identify which processes are ripe for AI automation. Think of it as an ongoing operational audit: you move through every department and product suite (Courts, Pension, Tax, Records, Support, Sales, Finance, Implementation), map the workflows nobody has mapped before, and build the prioritized roadmap of automation opportunities for the company.
This is a high-autonomy discovery role. You own the full cycle: find the opportunity, document the process, quantify the value, and make the case for what should change. You’ll work directly with department leaders, frontline employees, and the AI team to make sure the highest-impact work gets prioritized.
The best person for this role has a nose for inefficiency, can earn trust quickly across teams, and can distinguish between a process that should be automated and one that just needs to be reorganized.
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Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
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