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Collections Specialist I (Remote)

Role overview

Qualifications

  • Bachelor’s Degree in Accounting - REQUIRED
  • State and local tax knowledge or experience preferred
  • CPA, CFE, CMI, CTE, CRE, or CIA preferred
  • If assigned to AL tax – accounting degree required

Responsibilities

  • Performs examination of taxpayer records for compliance under direction of supervisor and management
  • Prepares for exams by reviewing tax returns, prior audit reports and other available data preliminary to the audit
  • Meets with taxpayers to discuss exam procedures, answers questions, and obtain necessary information and records
  • Conduct closing conferences with taxpayers and/or taxpayers’ representative(s) explaining applicable law and facts supporting changes in tax liabilities and attempt to secure agreement to findings in reports

Key facts

Other skills

  • Microsoft Office
  • Decision Making
  • Non-Verbal Communication
  • Analytical Skills
  • Customer Service
  • Detail Oriented
  • Reliability
  • Physical Flexibility
  • Plan Execution
  • Social Skills
  • Diplomacy
  • Problem Solving

About the company

GovOS logo

GovOS

GovOS is a leading provider of transaction and compliance software for state and local governments to streamline property, licensing, and tax interactions with businesses and citizens. Headquartered in Austin, Texas, GovOS serves more than 800 government agencies across the United States. With the company’s secure suite of cloud-based solutions, governments can maximize revenue, increase compliance, reduce costs, and meet constituent demand for modern, self-service transaction and payment services.

Company details

Company typeSME
Company size201 - 500

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Job description

Job Summary:

Conduct tax and regulatory reviews on behalf of clients. Perform review functions to detect, correct, and document client tax/fee revenue deficiencies. Focus areas included but are not limited to; sales & use tax, franchise fees, business licenses, hotel/motel taxes, utility user taxes, and various other state and local taxes or assessments.


Duties and Responsibilities:

  • Performs examination of taxpayer records for compliance under direction of supervisor and management
  • Continually increase understanding of tax laws
  • Research for exam leads and scheduling appointments
  • Prepares for exams by reviewing tax returns, prior audit reports and other available data preliminary to the audit
  • Meet with taxpayers to discuss exam procedures, answers questions, and obtain
  • necessary information and records
  • Examines and verifies business and financial records
  • Prepares papers supporting all adjustments, compute assessments
  • Review and discuss findings with taxpayer and/or representative to illustrate how tax laws and rulings apply to taxpayer's specific operations and support exam results
  • Answer taxpayer inquiries; may participate in hearings of disputed cases; performs related duties as required
  • Conduct closing conferences with taxpayers and/or taxpayers’ representative(s) explaining applicable law and facts supporting changes in tax liabilities and attempt to secure agreement to findings in reports
  • Travel as required
  • Perform other duties as assigned


 Education and Experience:

  • Bachelor’s Degree in Accounting - REQUIRED
  • State and local tax knowledge or experience preferred
  • CPA, CFE, CMI, CTE, CRE, or CIA preferred
  • **If assigned to AL tax – accounting degree required


 Knowledge, Skills and Abilities:

  • Professional background including experience with corporate accounting and finance preferred.
  • Experience with state or local revenue department, compliance audits, audit defense preferred.
  • Knowledge of accounting principles and strong analytical skills.
  • Self-starter, with the ability to organize, plan and direct.
  • Professional, customer service oriented, tactful, dependable, and flexible.
  • Excellent verbal and written communication skills and the ability to work effectively with personnel at all levels of the company.
  • Strong working knowledge of Accounting Systems and Microsoft office.
  • Strong communication and interpersonal skills, including diplomacy, flexibility, and dependability.
  • Ability to use skill set, experience, and training to come to a decision under uncertainty.
  • Exhibit awareness when performing work to evaluate and identify areas where issues might arise.
  • Ability to understand limitations taxpayers and clients are facing related to ability to effectively provide information/records and aptitude to diplomatically overcome these limitations.

Work Environment

  • The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer

Physical Demands

  • Must be able to remain in a stationary position for most of the day
  • Constantly operates a computer and other office productivity machinery, such as a
  • printer/copy machine
  • This position needs to occasionally move about inside the office
  • The person in this position frequently communicates via telephone


Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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