(Senior) Account Manager, Tokyo

Remerge helps leading mobile app marketers increase revenue and retention by activating, re-engaging and retaining high-value users through programmatic in-app ads. Founded in 2014, Remerge has established itself as a leading app retargeting player globally, with offices spanning Berlin, New York, Singapore, Seoul and Tokyo. Our international team of experts has contributed to the growth of hundreds of apps across all major verticals, including gaming, on-demand delivery, e-commerce, and finance.

Job Mission

We are looking for an Account Manager to ensure operational excellence across all clients and foster profitable relationships with large app advertisers, agencies, and other companies that could use our app growth platform.

Job Responsibilities

• Manage day-to-day relationships with clients to ensure we exceed their expectations and analyze advertising campaign metrics to achieve their performance goals (ROAS- Return on Ad Spend, ROI- Return on Investment, Revenue, CPA etc.)
• Develop and execute strategic account plans, including identifying growth, upsell, and cross-sell opportunities
• Act as trusted advisor and retargeting expert by understand client’s business model, goals, marketing mix, focus areas, pain points, and the driving force behind their requests and identify and propose improvement and growth opportunities
• Deliver client business reviews, communicate campaign optimisations and escalate any internal issues and concerns raised by clients
• Collaborate with internal and external stakeholders to achieve success for your clients and promote their activity growth
• Partner closely with the Sales and Ad Operations teams to ensure that the onboarding of new clients is timely and efficiently, accomplished with an optimal setup

Job Requirements

• 3–5+ years of experience in digital & performance marketing (UA, mobile, retargeting preferred) is a must
• Digital Agency, performance marketing experience is plus.
• Proven experience working in a relevant client services role within the media or advertising industry, including exposure to the technical environment required to understand mobile apps
• Passionate about advertising/mobile apps with a strong desire to become an expert in account management, customer success, media buying, and ad operations
• Experience in campaign optimization and performance marketing analysis
• Self-driven and highly motivated to provide outstanding service and optimal campaign performance for all clients
• A track record of proven analytical, problem-solving, and decision-making skills
• Proficiency in English and Japanese language is a must

Our Promise

• Direct Impact: accelerate your career in a fast-paced environment with a high degree of responsibility.
• Unlimited vacation days - for real. We give you the freedom to figure out the most productive work-life balance for you
• Generous remuneration package including virtual shares and a dedicated education budget
• End of the year bonus determined by company performance
• Enrol in our Short Term Assignment (STA) program and travel to our offices around the globe for up to a month - subject to eligibility and internal policy
• Flexible work from home arrangement and support/allowance for your work from home setup
• Team Events: celebrate achievements and participate in our annual company offsites next to an amazing team.
• Wellness benefits such as Fitness-related reimbursement, Nilo Health Subscription and many more.

Remerge is an Equal Opportunity Employer: all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, veteran status or disability. We're looking forward to your application!

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