Client Outreach & Appointment Scheduler

This is a remote position.

• Conduct phone outreach to captured contact data and warm campaign leads across 7 locations (aiming for a steady rhythm of approximately 20 brief, high-energy calls per hour).
  
• Build instant rapport, explain the value of the network, and invite prospects to attend upcoming breakfast meetings as free guests.
  

• Log call outcomes, update guest statuses, and keep tracking spreadsheets meticulously clean.
  
• Utilize Capsule CRM to input client names, contact details, and core business categories.
  

• Hand off successfully booked guests into the automated system, ensuring they receive their date, location, and reminder workflows seamlessly.
  

• Assist with light email administration and basic social media engagement support (e.g., following up on automated social leads) as new systems and locations roll out.
  

Requirements

• "Bubbly" Personality & Phone Presence: A naturally warm, personable, and confident phone manner. You sound like an inviting partner connecting with local business owners, not a robotic telemarketer.
  
• Outbound Call Confidence: Comfortable, energetic, and efficient on the phone, with a proven track record in lead nurturing, appointment setting, or customer service.
  
• Tech Comfort & Agility: Comfortable navigating cloud systems and digital dialers (e.g., MegaCall/WhatsApp) and managing data in Google Sheets. Familiarity with Capsule CRM is a great advantage (nice-to-have).
  
• Dynamic Capacity Management (UK Hours): Available to work during UK business hours with a flexible, scaling schedule—starting at a baseline of 7 hours/week (1 hour per location), with the capacity to scale up to 14+ hours/week as campaigns expand.
  

Benefits

• Warm, Inviting Outreach: Connect with local business owners by extending a valuable, no-upfront-cost invitation to join their regional business community—no cold-selling required.
  
• 100% Remote Flexibility (UK Hours): Work comfortably from your home office during UK business hours, managing your schedule around active campaign bursts across locations.
  
• Clear Scaling Potential: Collaborate directly with a passionate founder as the network expands across Yorkshire, starting at 7 baseline hours per week with immediate scope to grow to 14+ hours as campaigns succeed.