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Implementation Analyst – Banking & Payments

Role overview

Qualifications

  • Strong financial industry domain knowledge across banking and payments
  • Merchant and mobile distributed capture workflows understanding
  • Excellent written and verbal communication skills
  • Ability to work US business hours with after-hours support for clients

Responsibilities

  • Client-facing role requiring strong communication and requirements gathering
  • Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst
  • Manage client expectations, scope, and escalations through go-live and stabilization phases
  • Lead client calls, training sessions, and on-site go-live support

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

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Job description

Our Client, an IT Services and Consultant company, is looking for an Implementation Analyst – Banking & Payments for their Remote location.
 
Responsibilities:

  • Client-facing role requiring strong communication, requirements gathering, and independent solutioning ability
  • Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst
 
Requirements:
  • Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live
  • Strong financial industry domain knowledge across banking and payments
  • Merchant and mobile distributed capture workflows — understanding of end-to-end deposit lifecycle
  • Familiarity with teller and distributed capture environments within banking institutions will be an added advantage
  • Excellent written and verbal communication; strong training and documentation skills
  • Ability to review client requirements and relay to appropriate technical resources where needed
  • Manage client expectations, scope, and escalations through go-live and stabilisation phases
  • Lead client calls, training sessions, and on-site go-live and hypercare support
  • Years of Experience: -10 Years of Experience
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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