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System Administrator - Remote ( Nearshore Preferred ) at GSD Staffing

Role overview

Qualifications

  • 3–5 years of hands-on experience in a Managed Service Provider (MSP) environment
  • Strong expertise in RMM and PSA platforms, enterprise security tools, and automation platforms
  • Excellent communication skills for explaining technical concepts to non-technical stakeholders
  • Proven project management skills and ability to meet deadlines

Responsibilities

  • Manage internal technology systems including RMM, PSA, EDR, SIEM, DNS filtering, ITDR, application whitelisting, and RPA platforms
  • Develop, optimize, and document automation workflows to improve operational efficiency
  • Serve as the technical escalation point for Level 1 and Level 2 support teams
  • Execute IT projects within timelines and budgets, coordinating across teams

About the company

Come work with us. logo

Come work with us.

Staffing & Recruiting

At GSD Staffing, we help businesses scale smarter by providing nearshore talent that works as an extension of your team. Our professionals are trained, vetted, and aligned with U.S. time zones, giving you reliable support without the overhead of traditional hiring. We specialize in: Virtual Assistants who manage admin tasks, scheduling, inboxes, and data entry so you can focus on growth. Technical Support teams, from help desk to data analysts, who keep your operations secure, efficient, and running smoothly. Marketing Associates who drive brand visibility by creating content, managing campaigns, and engaging audiences across channels. Sales Operations & SDRs who handle prospecting, CRM management, follow-ups, and forecasting — keeping your pipeline strong and your team closing deals. With GSD Staffing, you gain flexibility, cost-effective talent, and seamless integration into your existing workflow. Our mission is simple: take care of the details so your business can focus on success. šŸ‘‰ Ready to scale with the right support? Connect with us today

Company details

IndustryStaffing & Recruiting
Company size2 - 10

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Job description

Job Title: Systems Administrator – MSP
Company: U.S.-Based IT Consulting & Managed Service Provider (MSP)
Applicants: Remote (Candidates preferred from LATAM countries)
Hours: Full-Time, Monday through Friday (Weekends Off)
Compensation: $2,500 USD per month
Job Type: Full-Time

Company Overview
We are a rapidly growing U.S.-based Managed Service Provider (MSP) delivering secure, cloud-first IT solutions and exceptional client service. Our team is dedicated to scaling businesses efficiently while providing employees with professional growth, training, and opportunities to lead in a fast-paced IT environment.

Job Summary
The Systems Administrator is a critical technical role responsible for managing and optimizing our internal IT systems, security infrastructure, and automation processes. You will oversee the entire technology stack, implement automations, support Level 1 and Level 2 teams, and maintain the security and efficiency of client-facing and internal systems. This role is ideal for someone who thrives in a fast-paced MSP environment and is eager to contribute to innovative IT solutions.

Key Responsibilities

  • Manage internal technology systems including RMM, PSA, EDR, SIEM, DNS filtering, ITDR, application whitelisting, and RPA platforms

  • Develop, optimize, and document automation workflows to improve operational efficiency

  • Serve as the technical escalation point for Level 1 and Level 2 support teams

  • Execute IT projects within timelines and budgets, coordinating across teams

  • Maintain robust security posture across all internal and client-facing systems

  • Mentor junior team members and provide guidance on best practices

  • Report on technical metrics, project progress, and system performance to leadership

Requirements

  • 3–5 years of hands-on experience in a Managed Service Provider (MSP) environment

  • Strong expertise in RMM and PSA platforms, enterprise security tools, and automation platforms

  • Excellent communication skills for explaining technical concepts to non-technical stakeholders

  • Proven project management skills and ability to meet deadlines

  • Self-motivated, detail-oriented, and committed to thorough documentation

  • Willingness to learn and adopt new tools, particularly RPA and AI-based automation

Preferred Qualifications

  • Experience with PowerShell, Python, or other scripting languages

  • Familiarity with Microsoft 365 and Azure environments

  • Security certifications (CompTIA Security+, Microsoft, or vendor-specific)

  • Background in cybersecurity operations or threat analysis

  • ITIL or project management certifications

  • Exposure to AI/ML tools and automation governance frameworks

Why Join Us?

  • Fully remote position with a U.S.-based team

  • Competitive monthly pay with opportunities for career growth

  • Be part of a rapidly scaling MSP with plans to 10x the business in 5 years

  • Work on AI-powered automation and innovative IT solutions

  • Supportive and growth-oriented work culture with direct access to leadership

How to Apply
Qualified candidates are encouraged to submit their applications through our career website:
šŸ”—https://gsd-staffing.breezy.hr...

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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