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System Administrator - Remote ( Nearshore Preferred ) at GSD Staffing

Roles & Responsibilities

  • 3–5 years of hands-on experience in a Managed Service Provider (MSP) environment
  • Strong expertise in RMM and PSA platforms, enterprise security tools, and automation platforms
  • Excellent communication skills for explaining technical concepts to non-technical stakeholders
  • Proven project management skills and ability to meet deadlines

Requirements:

  • Manage internal technology systems including RMM, PSA, EDR, SIEM, DNS filtering, ITDR, application whitelisting, and RPA platforms
  • Develop, optimize, and document automation workflows to improve operational efficiency
  • Serve as the technical escalation point for Level 1 and Level 2 support teams
  • Execute IT projects within timelines and budgets, coordinating across teams

Job description

Job Title: Systems Administrator – MSP
Company: U.S.-Based IT Consulting & Managed Service Provider (MSP)
Applicants: Remote (Candidates preferred from LATAM countries)
Hours: Full-Time, Monday through Friday (Weekends Off)
Compensation: $2,500 USD per month
Job Type: Full-Time

Company Overview
We are a rapidly growing U.S.-based Managed Service Provider (MSP) delivering secure, cloud-first IT solutions and exceptional client service. Our team is dedicated to scaling businesses efficiently while providing employees with professional growth, training, and opportunities to lead in a fast-paced IT environment.

Job Summary
The Systems Administrator is a critical technical role responsible for managing and optimizing our internal IT systems, security infrastructure, and automation processes. You will oversee the entire technology stack, implement automations, support Level 1 and Level 2 teams, and maintain the security and efficiency of client-facing and internal systems. This role is ideal for someone who thrives in a fast-paced MSP environment and is eager to contribute to innovative IT solutions.

Key Responsibilities

  • Manage internal technology systems including RMM, PSA, EDR, SIEM, DNS filtering, ITDR, application whitelisting, and RPA platforms

  • Develop, optimize, and document automation workflows to improve operational efficiency

  • Serve as the technical escalation point for Level 1 and Level 2 support teams

  • Execute IT projects within timelines and budgets, coordinating across teams

  • Maintain robust security posture across all internal and client-facing systems

  • Mentor junior team members and provide guidance on best practices

  • Report on technical metrics, project progress, and system performance to leadership

Requirements

  • 3–5 years of hands-on experience in a Managed Service Provider (MSP) environment

  • Strong expertise in RMM and PSA platforms, enterprise security tools, and automation platforms

  • Excellent communication skills for explaining technical concepts to non-technical stakeholders

  • Proven project management skills and ability to meet deadlines

  • Self-motivated, detail-oriented, and committed to thorough documentation

  • Willingness to learn and adopt new tools, particularly RPA and AI-based automation

Preferred Qualifications

  • Experience with PowerShell, Python, or other scripting languages

  • Familiarity with Microsoft 365 and Azure environments

  • Security certifications (CompTIA Security+, Microsoft, or vendor-specific)

  • Background in cybersecurity operations or threat analysis

  • ITIL or project management certifications

  • Exposure to AI/ML tools and automation governance frameworks

Why Join Us?

  • Fully remote position with a U.S.-based team

  • Competitive monthly pay with opportunities for career growth

  • Be part of a rapidly scaling MSP with plans to 10x the business in 5 years

  • Work on AI-powered automation and innovative IT solutions

  • Supportive and growth-oriented work culture with direct access to leadership

How to Apply
Qualified candidates are encouraged to submit their applications through our career website:
šŸ”—https://gsd-staffing.breezy.hr...

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