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Solution Architect (all genders)

NFON

Role overview

Qualifications

  • Strong technical foundation, ideally with hands-on experience as a software developer.
  • Strong understanding of software architecture and system integration.
  • Familiarity with internet-based voice communication systems and telephony protocols is a plus.
  • Experience working in agile environments and strong communication skills.

Responsibilities

  • Design, plan, and guide scalable cross-functional solutions for the cloud-based telephony platform.
  • Work closely with stakeholders to understand goals, requirements, constraints, and ensure architectural consistency.
  • Identify technical risks, unknowns, and dependencies, using prototypes or feasibility studies.
  • Act as the technical lead throughout implementation, coordinating stakeholders and resolving architectural challenges.

About the company

NFON logo

NFON

Telecommunications

At NFON AG, we revolutionise communication across Europe as a leading pan-European provider of cloud-based telephone systems. Operating in 18 countries, we proudly serve over 55,000 customers with more than 500,000 customer extensions and a robust network of 3,000+ partners. Since our foundation in 2007, NFON AG has experienced rapid growth, fueled by our unwavering energy and drive. We believe in the limitless potential of our ideas and the transformative impact they can have - not just for our customers, but for our employees as well. Simplifying complexity is our specialty. We understand the challenges, but we also know that communication should be effortless, intuitive, and seamless. That's why we're at the forefront of delivering cutting-edge communication solutions for the workplace of tomorrow. Join us at NFON, where innovation meets simplicity, and together, we’ll shape the future of communication. Imprint: https://www.nfon.com/de/rechtliches/impressum/ Privacy note: https://www.nfon.com/de/privacy-center/datenschutzhinweis-social-media

Company details

Company typeSME
IndustryTelecommunications
Company size501 - 1000

Links

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Job description

Your new role

Are you passionate about designing robust technical solutions that actually get built and work? Do you love solving architectural puzzles and collaborating across teams? At NFON, we're looking for a Solution Architect (all genders) to help shape the future of our cloud-based business telephony platform. You'll be part of an open, agile team where your ideas and technical expertise matter, with the opportunity to take ownership of meaningful projects in a dynamic and fast-evolving industry.

The Solution Architect (all genders) transforms requirements and strategic objectives into technically feasible, scalable, and maintainable solutions. The role spans multiple systems and teams and ensures architectural consistency, technical feasibility, and successful implementation of complex initiatives.

The work you‘ll do

  • Design, plan, and guide scalable cross-functional solutions for our cloud-based telephony platform, defining system responsibilities, boundaries, interactions, and implementation approaches.
  • Work closely with stakeholders to understand goals, requirements, constraints, and strategic objectives, ensuring architectural consistency across the platform.
  • Identify technical risks, unknowns, and dependencies, using prototypes or feasibility studies where appropriate.
  • Define work packages and support effort estimation, timeline planning, milestone definition, and technical decision-making.
  • Act as the technical lead throughout implementation, coordinating stakeholders and supporting teams in resolving architectural challenges.
  • Ensure solutions remain maintainable, scalable, and aligned with the long-term evolution and modernization of the platform.
  • Support strategic engineering initiatives by driving architectural improvements, technical modernization, and sustainable long-term solutions.

The qualifications you need

  • A strong technical foundation, ideally with hands-on experience as a software developer.
  • Strong understanding of software architecture and system integration.
  • Familiarity with internet-based voice communication systems and telephony protocols is a plus (e.g. cloud-based telephony, digital voice technologies).
  • Experience working in agile environments - you bring a collaborative, solution-focused mindset and may have even worked as a Product Owner before.
  • Strong communication and collaboration skills - you’re comfortable navigating technical and non-technical discussions across teams.
  • A self-organized, proactive approach and a genuine interest in solving a variety of challenges.
  • Experience using project management and documentation tools such as Jira and Confluence (or similar platforms).
  • Fluency in English (German is a plus but not mandatory).

What we can offer you

  • Enjoy a fair and appropriate salary. 
  • Comprehensive health insurance coverage for you and your family. 
  • Professional & confidential mental health support (powered by OpenUp).
  • Benefit from 22 vacation days, exceeding the legal-required standard. 
  • The option to work from home up to 2 days per week. 
  • Work remotely from anywhere up to 20 days per year. 
  • Work in a cosy, modern office equipped with top hardware. 
  • Choose your preferred device: Windows Laptop or MacBook.
  • We cover costs for e-learning courses to support your professional development. 
  • Enjoy organic fruit baskets, a smoothie bar, quality coffee, mate, and more. 
  • We are "Certified Family Friendly" and support a healthy balance between work, family, and private life. 
  • Be part of an agile organization where your ideas matter and you have the opportunity to take charge.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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