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ESD Coordinator at Mukuru

Role overview

Qualifications

  • Bachelor's Degree or Advanced Diploma in Supply Chain, Procurement, Finance, Business, Economics, or a related field
  • Minimum 3 years' experience in procurement or supplier management
  • Strong understanding of South African B-BBEE legislation and compliance requirements
  • Experience with supplier onboarding, compliance governance, and stakeholder engagement

Responsibilities

  • Act as custodian of supplier B-BBEE compliance across all South African entities, maintaining a centralised compliance register and updating certificates or affidavits on record
  • Identify suppliers with ESD and transformation potential; support the execution and tracking of approved ESD initiatives and contribute to the Mukuru ESD Working Committee
  • Collect, validate, and analyse supplier, spend, and compliance data; deliver weekly B-BBEE, ESD, and supplier spend reports and design dashboards for leadership
  • Engage with Procurement, Finance, Legal, and Transformation teams; act as the go-to person for supplier B-BBEE and ESD queries and support audits and continuous improvement

About the company

Mukuru logo

Mukuru

Digital Payments & Money Transfer

Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.

Company details

Company typeSME
IndustryDigital Payments & Money Transfer
Company size501 - 1000

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Job description

Mukuru is a leading Africa-based FinTech dedicated to enabling safe, affordable, and reliable financial services for underserved communities. As we grow across markets, transformation and responsible supplier partnerships remain at the heart of how we do business.

The Opportunity

We’re looking for a detail-driven, data-savvy ESD Coordinator to join our Group Procurement team. This role plays a key part in driving Enterprise & Supplier Development (ESD) and B-BBEE compliance across our South African entities.

If you’re passionate about transformation, supplier governance, and turning data into meaningful insights that influence real business decisions — this role is for you.

What You’ll Be Doing

B-BBEE & Supplier Compliance

  • Act as the custodian of supplier B-BBEE compliance across all South African entities.

  • Ensure suppliers have valid, up-to-date B-BBEE certificates or affidavits on record.

  • Maintain a centralised supplier compliance register and proactively manage expiries and gaps.

  • Support sourcing initiatives by identifying compliant and transformation-aligned suppliers.

Enterprise & Supplier Development (ESD)

  • Identify suppliers with ESD and transformation potential.

  • Support the execution and tracking of approved ESD initiatives.

  • Contribute insights and progress updates as part of the Mukuru ESD Working Committee.

Data, Reporting & Dashboards

  • Collect, validate, and analyse supplier, spend, and compliance data.

  • Deliver weekly B-BBEE, ESD, and supplier spend reports.

  • Monitor VAT thresholds and flag suppliers requiring VAT registration.

  • Design and maintain dashboards that translate complex data into actionable insights for leadership.

Stakeholder Engagement

  • Work closely with Procurement, Finance, Legal, and Transformation teams.

  • Engage with suppliers, verification agencies, auditors, and transformation partners.

  • Act as a go-to person for supplier B-BBEE and ESD-related queries.

Governance & Continuous Improvement

  • Support audits and verification processes with accurate documentation.

  • Improve supplier compliance processes, reporting standards, and data integrity.

  • Ensure alignment with procurement policies and regulatory requirements.

What You’ll Bring

Qualifications & Experience

  • Bachelor’s Degree or Advanced Diploma in Supply Chain, Procurement, Finance, Business, Economics, or similar.

  • Minimum 3 years’ experience in a procurement or supplier management environment.

  • Strong understanding of South African B-BBEE legislation and compliance requirements.

  • Experience with supplier onboarding, compliance governance, and stakeholder engagement.

Skills & Competencies

  • Strong data analysis, reporting, and dashboard development skills.

  • High attention to detail with excellent data accuracy and governance focus.

  • Confident communicator with strong stakeholder collaboration skills.

  • Proactive, organised, and results-oriented mindset.

  • Ability to translate data into meaningful business insights.

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!


Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.


NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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