Account Director - Media and Entertainment
3Play Media is a mission driven tech company that directly impacts the lives of millions of people each day. Our mission is simple: make video accessible to everyone. We do this by leveraging AI and humans to deliver leading recorded and live captioning, audio description, and localization solutions to global media and entertainment, corporate, and education customers.
We are looking for a full-time Account Director in our Media and Entertainment vertical. As a 3Play Media Account Director, you will be responsible for finding and winning new business and expanding existing business at some of our largest customer logos for our video accessibility and engagement solutions.
We are searching for highly motivated candidates with demonstrated success in sales to strategically identify, prospect, qualify, and close business within the existing customer base as well as new business prospects, which includes many of the world’s top Media and Entertainment companies. In this role, you will manage the relationships with our customers and work closely with Customer Success Managers to ensure accounts are growing and supported.
The ideal candidate is someone who is dynamic, has a competitive edge, and possesses excellent communication skills. You should be resourceful, analytical, adaptable, and organized, with the ability to build rapport with clients in a strategic way. Your ability to identify and close expansion and new product adoption opportunities will be critical to your success.
This is a quota-carrying position, so comfort operating in this type of role is required.
About You
- A self-starter with a positive attitude and desire to work in a competitive environment
- Experienced and successful with all types of sales motions, from referral selling to cold outbound and includes sales over the phone and in person
- Track record of high achievement; consistently developing and closing new business and/or expansion deals
- Demonstrable experience of managing complex enterprise sales opportunities and managing large enterprise accounts
- Experience with mapping the political landscape within a company and calculating the probabilities of success
- Ability to learn new technologies quickly
- Adept at solving challenging problems and building strong relationships
- Excellent written and verbal skills, including the ability to communicate effectively with all levels of customer representatives from end users to senior management
- Solid work ethic, planning, time management and organizational skills
- Leader and mentor; skilled in mobilizing resources to address customer needs
Duties and Responsibilities
- Grow the 3Play Media customer base by leveraging enterprise level upsell and expansion deals
- Learn, refine, and advance the 3Play Media sales process including; deep qualification, through product demonstrations, and contract negotiations
- Document customer and prospect corporate maps to align to decision makers, champions, influencers, and buyer teams.
- Communicate with clients to understand their needs and act as a trusted advisor
- Leverage Hubspot, LinkedIn, and other technologies to prospect, source, and organize your pipeline
- Keep accurate records pertaining to customer relationship and account notes
- Coordinate sales efforts with internal departments (Customer Success, Marketing, Product and Finance) to provide compelling value propositions to the customer
- Develop and maintain a comprehensive contact map within each designated customer
- Develop and deliver clear and effective written proposals for prospective and existing customers
- Maintain updated knowledge of company products, services, product applications, market conditions, competitive activities, advertising, and promotional trends
- Identify and remove potential obstacles that may impede a customer’s continued investment in 3Play’s products or services, while also ensuring alignment to 3Play policies
- Exceed monthly and quarterly new bookings quotas
- Provide executive team with pipeline transparency through regular oral and written reporting
- Participate in industry events, conferences and trade shows
- Bachelor’s degree preferred
- 3+ years selling experience in the Media and Entertainment vertical
- 5+ years of previous successful enterprise level sales experience
